Kelly's Storage Évaluations

Thankyou for your feedback, we pride ourselves on efficiency and communication at Kelly's ensuring that all customers are kept up to date and in the loop. This feedback will be passed onto the team, Best wishes, Joley Coles, Customer experience assistant.

Thank you for your feedback, it is great to hear how you thought that Gil and Nick P were outstanding. The culture at Kelly's ensures that all our employees enjoy coming to work and as you stated these shows to customers, even on the hottest day of the year our teams keep a smile on their face. Thank you again for your feedback we really do appreciate this. Best wishes, Joley Coles, Customer experience assistant.

Thank you for your feedback, it is great to hear that Jerome, Dan and Marius provided you with a polite and efficient service, this is something that we pride ourselves on at Kelly's. This feedback shall be passed onto the team and thank you again. Best wishes, Joley Coles, Customer Experience Assistant.

Thank you for your fantastic feedback Doris, it is great to hear how you thought the the whole process with Kellys was professional and organised from start to finish. Our teams are all highly experienced with years of experience between them which we believe ensures an excellent and stress free removal which is something we want to provide everyone customer with and you have highlighted we did. Jerome and Dan both have years of experience meaning that they can lead their teams including Henry, Ollie, Lawrence and Marius fantastically getting the job done but allowing time for some jokes and humour with customers. Thank you again for your wonderful feedback, we really do appreciate customers taking the time to leave us lovely reviews. Best wishes, Joley Coles, Customer Experience Assistant.

Thank you for your feedback, it is great to hear how amazing you thought Phil and Gil were. We are so pleased that they provided you with a friendly and professional service. This feedback with be passed over to Phil and Gil along with the whole team. Best wishes, Joley Coles, Customer Experience Assistant.

Thank you for your feedback Anthony, it is great to hear that you have been a long term client of ours and that your experience throughout has always been excellent. Thank you again for your loyalty. Best wishes, Joley Coles, Customer Experience team.

Thank you for your feedback Martin, it is fantastic to hear that you thought our service was excellent. Our team are very knowledgeable with many having years of experience, so it great to hear that they provided you with good information and kept you updated throughout. Thank you again for this feedback, it shall be passed across to the team. Best wishes, Joley Coles, Customer Experience team.

Thank you for your feedback Clara, It is great to hear how fantastic you thought Jerome and Lawrence were with helping you with your move. Additionally, how well Oliver helped you with the booking and assisted you with any questions you may have had. Thank you again for your feedback, we really do aim to make sure our customer service is top notch from the office based team to the team on the road. This feedback shall be passed across to Jerome, Lawrence and Oliver along with the rest of the team. Best wishes, Joley Coles, Customer Experience Team.

Dear Amrani, thank you for your feedback. We did not receive your cancellation request until we were already at your accommodation. Unfortunately there was a confusion and we were told by your flat mate to pack the wrong items. As soon as we were informed of this we returned this items and there was no charge for this service. Please do contact us if you would like to discuss further. Best wishes, Amy, Customer Experience Team

Thank you for for your feedback Sallah. It is wonderful to hear that our team were prompt and efficient whilst always remaining professional. Our teams have years of experience between them so we always look to give advice to our customers or help out when we can. Thank you again for your feedback. Best wishes, Joley Coles, Customer Experience Assistant.