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Karndean Designflooring UK Évaluations

http://www.karndean.com/en-gb/floors

Discover stylish and highly practical floor solutions in the luxurious range of wood & stone effect vinyl tiles.

Service

évaluations au cours de la dernière année

Afficher les 1,535 commentaires

Rachael Bell

Leigh, Greater Manchester

4 years ago

Ce que Rachael Bell a dit à propos de Karndean Designflooring UK:

Great service throughout the whole process

I ordered a sample of flooring online and recieved it very quickly. I used the flooring simulator on the website and that was extremely helpful although the colours were slightly darker that in real...

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Mauvais

4 years ago

Sold wrong strips and had lots problems getting them replaced

Poor customer service when trying to get replacement strips after them sending wrong ones

Karndean Designflooring

Karndean Designflooring UK

4 years ago

Thanks for your review, we are so sorry to hear our service has not been as expected when trying to get a problem resolved with wrong design strips. We hope this is now resolved, however if you do wish to discuss this further, we would be keen to speak to you. If you could drop your contact details (number and best time to call you) to info@karndean.co.uk, please, we would be happy to call you.

Mauvais

4 years ago

Absolutely beautiful flooring , we are so pleased

Layer the flooring perfectly

Jeanette Moore

4 years ago

Ce que Jeanette Moore a dit à propos de Karndean Designflooring UK:

Great service, love my new floor

Easy to order online, very quick delivery and excellent communication throughout. I ordered Karndean Korlick frosted stone it looks superb, I love my new flooring. Would certainly use again

Mauvais

4 years ago

Good Service

Service was great. Samples arrived quickly and were as requested.

Mauvais

4 years ago

not all samples received

like the product (click flooring). Samples a reasonable size but not all those requested were in stock and were not later sent on when available. However, we chose from those available and are very...

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Mauvais

4 years ago

They provided lots of sample products which allowed us to select the correct one for our kitchen floor

Mauvais

4 years ago

Poor customer service

I ordered a sample months ago during lockdown. It never turned up. I spoke to customer service and was told it should be with me in a few days. Gave up in the end and managed to borrow a sample from...

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Karndean Designflooring

Karndean Designflooring UK

4 years ago

So sorry to hear you were unable to get the sample from us directly but appreciate you found this with a local retailer. If there is anything else we can help with, regarding your flooring, please do let us know.

Mauvais

4 years ago

Never received the samples I paid for

Karndean Designflooring

Karndean Designflooring UK

4 years ago

Hi, thanks for posting your review. We are so sorry your sample has not arrived. We would be keen to speak directly with you on this, to get to the best resolution for you. Could you drop us your contact details to info@karndean.co.uk please and we can give you a quick call to get this resolved.

Mauvais

4 years ago

The sample I requested never arrived. Extremely disappointed

Karndean Designflooring

Karndean Designflooring UK

4 years ago

Hello, thank you for letting us know that your sample did not arrive. We are so sorry and completely understand how disappointing this is. Could we discuss this with you further please? Our lines are open 8.30-5.30pm Monday to Friday on 01386 820200, option 1. Hope to hear from you soon.

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