initially very good however during heatwave phoned up to request m,ore water and was told that we would have to pay a surcharge of £15.00 for delivery outside our contract ......
Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Évaluations des produits
0
Partager
TC
Trusted Customer
6 years ago
Date de l'achat : 30/05/2018
Ce que Trusted Customer a dit à propos de Kafevend:
Vending machine delivered without authorisation and vending supplies ordered and delivered without authorisation. Contract not sent out until after trial period had ended. Still awaiting excess...
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Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
0
Partager
TC
Trusted Customer
Leicester
6 years ago
Date de l'achat : 18/06/2018
Ce que Trusted Customer a dit à propos de Kafevend:
I am happy with the machine but the after care service is appalling. I had to ring 4 times when my water did not arrive on the specified day. I either did not get an answer or was told someone would...
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0
Partager
TC
Trusted Customer
6 years ago
Date de l'achat : 05/07/2018
Ce que Trusted Customer a dit à propos de Kafevend:
The time delays in getting the machine delivered, lack of response from the sales person, equipment from the machine missing on delivery, the need to constantly chase up on said equipment, trainer...
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Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Évaluations des produits
0
Partager
TC
Trusted Customer
6 years ago
Date de l'achat : 29/06/2018
Ce que Trusted Customer a dit à propos de Kafevend:
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Évaluations des produits
0
Partager
TC
Trusted Customer
6 years ago
Date de l'achat : 01/06/2018
Ce que Trusted Customer a dit à propos de Kafevend:
Customer care very helpful, Karen MC Hale always happy to help
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
