Postage of parcel was short and I had to pay surcharge to post office
Diane
JB Furniture
3 months ago
Hi J,
Thanks for your 5 star rated review. We're so sorry to hear the amount of postage was incorrect on your parcel. I will pass your message to our warehouse and ask them to double check in the furture. Our apologies.
Great customer phone line and the delivery chap was also brilliant. The umbrella itself is really high quality.
Diane
JB Furniture
3 months ago
Hi B,
Thank you so much for your 5 star rated review. We're really pleased to hear you're happy with your new Voyager parasol along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.
Hi C,
Thank you so much for your 5 star rated feedback. We're delighted to hear you're happy with your new Tetbury 3 seat sofa set along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new garden furniture for many years to come.
Évaluations des produits
Date de l'achat : 22/06/2026
0
Partager
JC
Julie Collins
Vérifiée par Feefo
GBR
3 months ago
Ce que Julie Collins a dit à propos de JB Furniture:
Hi Julie,
Thank you for sharing a review of your recent experience. We are really pleased to hear you're happy with your new Tetbury 2 seat sofa set as well as the overall excellent service you received from JB. We hope you enjoy your new garden furniture for many years to come.
Hi Andy,
Thank you so much for taking time to write a 5 star rated review. We're delighted to hear you're happy with your new Chichester sand parasol along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.
Évaluations des produits
Date de l'achat : 22/06/2026
0
Partager
Mauvais
Vérifiée par Feefo
3 months ago
Great product.
Diane
JB Furniture
3 months ago
Hi D,
Thanks for your 5 star rated review. We're pleased to hear you're happy with your new recliner set cover.
Évaluations des produits
Date de l'achat : 22/06/2026
1
Partager
DC
David Corrigan
Vérifiée par Feefo
GBR
3 months ago
Ce que David Corrigan a dit à propos de JB Furniture:
Great service from start to finish thanks to Diane Longcon.
Diane
JB Furniture
3 months ago
Hi David,
We appreciate you taking the time to write a 5 star rated review. We're delighted to hear you're happy with your new Tetbury grey balcony set which looks lovely in your garden. We hope you enjoy your new garden furniture for many years to come.
Évaluations des produits
Médias téléversés
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Date de l'achat : 20/06/2026
1
Partager
CC
Claire Conroy
Vérifiée par Feefo
GBR
3 months ago
Ce que Claire Conroy a dit à propos de JB Furniture:
Perfect service from order right through to delivery. Easy to use web site with good descriptions of products being purchased (not always the case with other garden product web sites). Great...
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Diane
JB Furniture
3 months ago
Hi Claire,
Thank you so much for taking the time to write a 5 star rated review. We're delighted to hear you're happy with your new Worcester parasol along with the overall excellent service you received from our teams here at JB. We hope you enjoy your new parasol for many summers to come.
Évaluations des produits
Date de l'achat : 15/06/2026
1
Partager
SF
Sharon Fenton
Vérifiée par Feefo
GBR
3 months ago
Ce que Sharon Fenton a dit à propos de JB Furniture:
Great service from purchase to delivery. Relaxed, no pressure to buy. Good information on types of garden furniture and maintenance
Diane
JB Furniture
3 months ago
Hi Sharon,
Thanks for your 5 star rated review. We're really pleased to hear you and your dog are comfortable and happy with your new Tetbury sofa set which we hope you enjoy for many years to come.
Évaluations des produits
Médias téléversés
Voir tous les médias (1)
Date de l'achat : 20/06/2026
1
Partager
SG
Sally Gramlick
Vérifiée par Feefo
3 months ago
Ce que Sally Gramlick a dit à propos de JB Furniture:
Hi Sally,
Thanks for taking the time to give feedback. We're disappointed to hear you're not happy with your new Challenger parasol. All cantilever parasols have some movement, however we would be happy to investigate why your parasol seem to be moving so much. If you could please send us a short video we will look into this problem further.
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.