Invopak Évaluations

Good morning, thank you for your reply and for highlighting a couple of issues I wasn't personally aware of. Firstly, thank you for meeting up with me personally at your business, and secondly in doing so, helping me to understand and identify what the issue was. Now you have the matching buckets and lids you require, instead of differing ones i'm confident your lids can be applied correctly, this regardless of which colours you chose to use. We have taken back the incorrect products and replaced these, also ensuring that your invoice reflects this (as I know this was also very important to you). I do hope that how we have reacted in this situation gives you the confidence that we will always work things out, this in your best interest, our Customer. It's only by us knowing about any issues that arise, and being given the opportunity to rectify them, that we can really emphasise how important we take the experience we offer you, our Customer. Finally, thank you for the Garlic Butter samples (they went down really well within the office), it's great to see where our products go and what they contribute towards. Again, thank you for allowing us to sort this out to your full satisfaction.

Good morning. Thank you for your positive review, it's a great read. We recently invested and updated our website to make the user (customer) experience even better, looks like this investment was the right thing to do. Again, thank you for taking the time out to let us know your thoughts.

Hi there, thank you for your review. Straightforward is actually one of our Brand Promises, so this is great to hear. Glad this process was seamless and we met your expectations, your 5* review is much appreciated.

Good morning and thank you for your review. We know things don't always go to plan, but what we will do on such an occasion is; 'pull our all the stops'. We put ourselves in your shoes and ask "what would I want in this situation?" and act accordingly.

Thank you for your 5* review and your comments are much appreciated. We pride ourselves on the experience we offer our Customers; friendly, quick delivery and products always in stock - what more could you want? Let us know if we can do anything more to enhance your experience.

Thank you for taking the time out to leave us a review, it's very important for us to hear your thoughts so we can continually get better at what we do. Great to hear we met your "requirement's entirely".

Good morning and thank you for your recent review. It's great to hear that we have met your expectations on both occasions; consistency is key! Your ongoing business is much appreciated.

Good afternoon and thank you for your recent review. I'm sorry to hear that your order was delayed, this is unusual for us and not the norm. I have spoken to my colleague and he informed me there was indeed an issue when dispatching, however this is no excuse. I have tried to call you to discuss, just so you're aware of why this happened. Should you wish to discuss further please call me on 07880 031 189, Stuart.

Good morning and thank you for your review. It's great to hear that you found our website easy to use, we have recently just invested in this platform, making sure its more more user friendly so we're glad this has been noticed by you (and hopefully others).

Good morning, I hope you're well. Thank you for taking the time out to leave us this review, it's so important we know what our Customers think of us and your comments are much appreciated and music to our ears.