Does this relate to the administration of the course - if so this was okay
ILX Group
ILX Group
11 years ago
I’m very sorry to hear that you were unhappy with the service you received during your ILX Group learning experience.
Here at ILX we pride ourselves on the level of care we endeavor to provide to our customers, and wish you to have an easy and effective support service at all times whilst learning with us.
I will therefore pass on your feedback to a member of the customer care team as a priority, so that they can get in touch to resolve this matter with you.
Many thanks for your comments.
Kind Regards
Maria Volpe
International Marketing Executive
Maria.Volpe@ilxgroup.com
Online learning material is god and handbook and Q&A handbooks are very useful too. It could be made clearer though that not all subjects are covered in online material and which ones these are.
ILX Group
ILX Group
11 years ago
I'm glad to hear that you enjoyed your learning experience with ILX.
I will be sure to pass on your suggestion to the learning development team for review.
Kind Regards
Maria Volpe
International Marketing Executive
Maria.Volpe@ilxgroup.com
The centre is good and lunch is provided. The trainer seemed very knowledgeable.
ILX Group
ILX Group
11 years ago
I’m very sorry to hear that you were unhappy with your ILX learning.
Our specialist learning development team of multimedia developers and knowledge matter experts work hard to ensure that all ILX course content is optimized for both your enjoyment, and the best knowledge retention to help you pass your exams.
You may not realise, but ILX Group are unique in that we develop all of our own e-learning products internally, and as such, value customer feedback such as yours to help ensure that our learning is always meeting our customer needs effectively.
I will be sure to pass on your comments to the learning development team for review and resolution.
Kind regards,
Kirsty Olszewski,
ILX Group Customer Engagement Team
contactus@ilxgroup.com
I'm glad to hear that you enjoyed your learning experience with ILX and that you feel it has helped you pass your exam.
Many thanks for your comments.
Kind regards,
Kirsty Olszewski,
ILX Group Customer Engagement Team
contactus@ilxgroup.com
I do not know what the connection is between ILX and the course I attended - the course was presented under the banner TfPl
ILX Group
ILX Group
11 years ago
I’m very sorry to hear that you were unhappy with your ILX learning.
Our specialist learning development team of multimedia developers and knowledge matter experts work hard to ensure that all ILX course content is optimized for both your enjoyment, and the best knowledge retention to help you pass your exams.
You may not realise, but ILX Group are unique in that we develop all of our own e-learning products internally, and as such, value customer feedback such as yours to help ensure that our learning is always meeting our customer needs effectively.
I will be sure to pass on your comments to the learning development team for review and resolution.
Kind regards,
Kirsty Olszewski,
ILX Group Customer Engagement Team
contactus@ilxgroup.com
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.