Customer service was great but after I arranged for the time off work the course was cancelled leaving me days off that I couldn't use. Because of this I cannot get time off to undertake the course...
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Hayley Rissmann
ILX Group
8 years ago
Hi, We’re sorry that your experience didn’t meet the high standards our customers have come to expect.If you could please contact us at +61 1300 459459 and australia@ilxgroup.com, one of our friendly team will be happy to help resolve your issue.
Kind regards, Hayley
TC
Trusted Customer
8 years ago
Again I'd like to say that the ILX group have some of the best customer service people around and truly do try to help. Several avenues to fix my problem were explored- unfortunately it couldn't be resolved - but it wasn't for want of trying. I would approach the ILX group again.
Évaluations des produits
Date de l'achat : 29/01/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de ILX Group:
Overall a good experience, everyone was polite and helpful. I did the PRINCE2 Foundation course over 3 days with an exam but in reality it was more 2.5 days with an awful lot to take in - this would...
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Hayley Rissmann
ILX Group
8 years ago
Hi, Many thanks for your kind review! I will pass your feedback on about the PRINCE2 Foundation to our Customer Care Team. Kind regards, Hayley
Évaluations des produits
Date de l'achat : 06/03/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de ILX Group:
Service has been good, but the course could be improved
Hayley Rissmann
ILX Group
8 years ago
Many thanks for the review.
Kind regards,
Hayley
Date de l'achat : 28/09/2017
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de ILX Group:
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Évaluations des produits
Hayley Rissmann
ILX Group
8 years ago
Hi,
I am glad to hear that you found the tutor helpful. I will be sure to pass on your suggestion to the learning development team for review.
Kind regards,
Hayley
Date de l'achat : 19/02/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de ILX Group:
The quality of content of the course I took was very good and well laid out.
Hayley Rissmann
ILX Group
8 years ago
Many thanks for the review.
Kind regards,.
Hayley
Date de l'achat : 25/09/2017
0
Partager
Mauvais
8 years ago
In the exam, for a number of questions, I couldn't see the whole question. When I raised the issue with my invigilator, they suggested that I refresh the page. When this didn't work they suggested I...
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Hayley Rissmann
ILX Group
8 years ago
Hi, thank you for your patience while we investigated this issue with People Cert. We hope that you are happy with the resolution we reached together, and that you will continue to shop with us. If there is anything more we can do to help, please do not hesitate to let us know.
Kind regards, Hayley
Date de l'achat : 02/08/2017
0
Partager
Mauvais
8 years ago
Excellent classroom training and online e-learning course.
Hayley Rissmann
ILX Group
8 years ago
Many thanks for your kind review.
We hope to continue to impress you with our courses in future.
Kind regards,
Hayley
Date de l'achat : 19/02/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de ILX Group:
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.