Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

ILX Group Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

7 years ago

Sehr gut vorbereitet und durchgeführt!

Die Schulung war sehr gut vorbereitet und wurde sehr gut durchgeführt! Die Schulungsunterlagen waren ebenfalls entsprechend gut. Beide Schulungsleiter sehr kompetent.

Évaluations des produits

Date de l'achat : 11/10/2018

0

Mauvais

7 years ago

I really liked the course, but i would appreciate if there could be more of real life cases included in the lectures.

Jess Morgan

ILX Group

7 years ago

Many thanks for leaving us a review.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 06/09/2018

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Service was average, as a customer who made a genuine mistake I did not feel like the support was there to aid me after

Jess Morgan

ILX Group

7 years ago

Thank you for your feedback Ashley.

We’re very sorry that we did not meet the level of customer service that you expected. I understand that a member of our team has since resolved the issues you had, however, someone will be in touch shortly to see if there’s anything else we can do for you.

We do hope you will consider ILX for future training requirements, and If you would like to discuss it further, please do get in touch with us on +61 1300 459 459 or at australia@ilxgroup.com.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 28/06/2018

0

Mauvais

8 years ago

Great Service, good resources for learning PRINCE2

Jess Morgan

ILX Group

8 years ago

Many thanks for leaving us a 5 star review today!

We hope you will continue to shop with us in the future.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 28/08/2018

0

Mauvais

8 years ago

Excellent course

Very professionally run course. Excellent teacher with lots of knowledge.

Jess Morgan

ILX Group

8 years ago

Afternoon,

Many thanks for leaving us a review. I'm glad to hear that you enjoyed your learning experience with ILX and that you feel it has helped you pass your exam.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 14/09/2018

0

Mauvais

8 years ago

Recommended

Generally IXL were very good especially in regards to communication and coordination. However some improvements could be made with the pre-course material and course delivery.

Jess Morgan

ILX Group

8 years ago

Afternoon,

I will be sure to pass on your suggestion to the learning development team for review.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 16/08/2018

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Very well organized trainings with experienced and supportive trainer.

Jess Morgan

ILX Group

8 years ago

I am glad to hear that you found the tutor helpful and you enjoyed your learning experience with ILX and has helped you to pass your exam.

Many thanks for your comments.

Kind regards, Jess

Date de l'achat : 13/09/2018

0

Mauvais

8 years ago

Decent material, contradictions, poor customer service, poor exam supplier

Material was good on the whole, but inconsistent in part. Be warned you do actually need to know Prince2 in its own right before buying a Prince2 Agile certification, whatever contradictory...

Lire plus

Jess Morgan

ILX Group

8 years ago

Thank you for your feedback Stephane.

We’re very sorry that you had this experience with our customer service team. Our PRINCE2 Agile e-learning course underwent a strict accreditation process with AXELOS, the organisation that owns the methodology, and therefore covers all topics within the qualification.

There are no pre-requisites for PRINCE2 Agile, as stated on our website and flyers, as well as on the AXELOS website. However, following feedback from customers that some PRINCE2 knowledge would be helpful, we have introduced a PRINCE2 overview module to be included in all PRINCE2 Agile courses going forward. And we do apologise for the experience you had with Peoplecert, however they are the sole examination institute for AXELOS, and so all exams must be taken with them.

We will pass your feedback on. We do hope you will consider ILX for future training requirements, and if you would like to discuss it further, please do get in touch with us on +61 1300 459 459 or at australia@ilxgroup.com.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 14/09/2018

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Classroom course cancelled so had to complete online

This survey is incorrect as I was advised that the classroom course had been cancelled and now I have to complete it online. I am not too impressed with the service, as I would have much preferred an...

Lire plus

Jess Morgan

ILX Group

8 years ago

Hi Zoe,

We’re sorry that your experience didn’t meet the high standards our customers have come to expect. If you could please contact us, one of our friendly team will be happy to help resolve your issue.

Many thanks, Jess

Date de l'achat : 14/08/2018

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Good tutors, worth the money

Quick to respond to enquiries and send me docs when i thought I was having issues accessing them online.

Jess Morgan

ILX Group

8 years ago

Many thanks for leaving us a 5 star review.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 01/10/2018

0

ILX Group Évaluations

PRINCE2 2017 Foundation & Practitioner (DE) (In German) Classroom With ExamPlus d'avis sur ce produitVoir le site Web du produitSehr gut vorbereitet und durchgeführt! Beide Schulungsleiter sehr kompetent.

PRINCE2 2017 Foundation & Practitioner Classroom With ExamPlus d'avis sur ce produitVoir le site Web du produitThe exams were so tough and intensive.

PRINCE2 2017 Foundation & Practitioner Online Plus Pack Online with examPlus d'avis sur ce produitVoir le site Web du produitCourse online modules were excellent

PRINCE2 2017 Foundation Classroom with examPlus d'avis sur ce produitVoir le site Web du produitVery Straight forward and gets easy, when you have done the course.

PRINCE2 2017 Foundation & Practitioner Classroom With ExamPlus d'avis sur ce produitVoir le site Web du produitClear and concise course. Very enjoyable!

PRINCE2 2017 Foundation Classroom with examPlus d'avis sur ce produitVoir le site Web du produitThe exam was exactly as described. It was more difficult than the practice tests but that should be expected.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?