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ILX Group Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

7 years ago

A recommendable course with a few opportunities for improvement.

This review refers to an online MSP Practitioner course. The course was well structured and useful. While good effort has been made to make it as practical and as relevant to real life as possible,...

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Jess Morgan

ILX Group

7 years ago

Many thanks for your review!

I will be sure to pass on your suggestion to the learning development team for review.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 19/01/2018

0

Mauvais

7 years ago

Will use again

great - all queries were answered and within reasonable timeframe. Study material was easy to use and understand

Jess Morgan

ILX Group

7 years ago

I'm glad to hear that you enjoyed your learning experience with ILX.

Many thanks for your comments.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 20/06/2018

0

TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Fairly easy online guidance on how to purchase the course.

Jess Morgan

ILX Group

7 years ago

Good Afternoon,

Many thanks for leaving us a review.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 15/06/2018

0

TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Very poor course material

Online course is packed full of errors, both spelling mistakes/missing words and answers given to questions that are just wrong; directly contradicting the question scenario and Prince 2 methodology....

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Jess Morgan

ILX Group

7 years ago

Thank you for your feedback Lou.

Our PRINCE2 Practitioner e-learning course is designed to follow on from the PRINCE2 Foundation course, in that the bulk of the theory is provided at the Foundation level. For Practitioner study, there is some review of the theory, but the focus is on studying the PRINCE2 manual in preparation for the examination. To support this, there are many activities covering all elements of the Practitioner syllabus, along with two ILX Practitioner sample papers. This approach reflects what would typically happen in a classroom course, where learners would revise based on lessons learnt from attempting sample papers.

However, with regard to errors and incorrect answer options, we would appreciate it if you could send over a list of comments, so that we can review the content. Someone will be in touch shortly to see if there’s anything else we can do for you, but if you would like to discuss it further before then, please do get in touch with us on 01270 611600 or at contactus@ilxgroup.com.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 21/09/2018

0

Mauvais

7 years ago

Good

The timed limitation of access to my course is my only gripe.

Jess Morgan

ILX Group

7 years ago

Many thanks for leaving a review today.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 13/06/2018

0

Mauvais

7 years ago

Excellent service and great value.

Jess Morgan

ILX Group

7 years ago

Good Afternoon,

Many thanks for leaving us a 5 star review.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 11/06/2018

0

TC

Trusted Customer

Perth

7 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Insufficient feedback

I was ill for the duration of the course and could not attend; and I sent a medical certificate with the request that I be advised when the next courses will be conducted so I could rebook. I have...

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Jess Morgan

ILX Group

7 years ago

Thank you for your feedback Rhonda.

I’ve had a look at your account on our system, and I can see that the last email we had from you, was you saying that you were going to scan and send the doctor’s note when you returned to the office. However, we have not received anything further from you. A member of our customer service team has now gotten back in touch with you.

Once you have sent in the doctor’s note, we can then get you rebooked onto a new course. If you have any questions, or would like to discuss it further, please get in touch with us on +61 1300 459 459 or via bookings@ilxgroup.com.

Many thanks, Jess

Date de l'achat : 27/09/2018

0

TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

With the amount of content covered, the course requires at least two more days so that you are not learning new content right up to before the exam. Insufficient time was allocated for revision...

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Jess Morgan

ILX Group

7 years ago

Many thanks for leaving us a review.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 29/10/2018

0

TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Excellent teaching

Excellent teaching.

Jess Morgan

ILX Group

7 years ago

Hi Aurora,

Many thanks for leaving us such a positive review. We hope you will continue to shop with us in the future.

Kind regards, Jess

Évaluations des produits

Date de l'achat : 19/09/2018

0

TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

The course was delivered well, I has issues getting my pre-course material and in the end I completed through the mobile app and got a fellow students pre-course printout the working day before.

Jess Morgan

ILX Group

7 years ago

Many thanks for leaving us a review today.

Évaluations des produits

Date de l'achat : 18/10/2018

0

ILX Group Évaluations

MSP Practitioner Online With ExamPlus d'avis sur ce produitVoir le site Web du produitSee previous comments, under "Your Customer Experience".

ITIL Foundation Online without examPlus d'avis sur ce produitVoir le site Web du produitStudy material was easy to understand

ITIL Foundation OnlinePlus d'avis sur ce produitVoir le site Web du produitGreat e-learning material with good examples.

PMP Online without examPlus d'avis sur ce produitVoir le site Web du produitTimed duration of product is my only gripe.

PMP Online without examPlus d'avis sur ce produitVoir le site Web du produitExcellent training material, really useful ability to watch content on the app. Excellent value. Would definitely recommend!!

PRINCE2 2017 Foundation Classroom With ExamPlus d'avis sur ce produitVoir le site Web du produitIntense, but excellent teaching! Fast paced learning which worked for myself.

PRINCE2 2017 Foundation & Practitioner Classroom With ExamPlus d'avis sur ce produitVoir le site Web du produitclassroom experience was good and I passed both courses

Comment les avis de Feefo sont-ils recueillis?

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