A great service howver the communication during the process could have been a litlle better. more notice as to what stage you are at, when the agreement is in place etc would be prefered. other than...
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Jack
Ikano Bank
9 years ago
Hi , we are pleased to hear you found our service great and we will take your feedback on board to see how we can improve communication throughout the process. Thank you for choosing Ikano Bank.
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TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Ikano Bank:
Good interest rate, slow to approve the loan.
Best interest rate, but very slow authorising the loan. Fortunately I was able to have a short term loan from a relative to purchase a car with before the this loan was finally approved.
Jack
Ikano Bank
9 years ago
Hi Peter, we are pleased to hear you’re happy with the interest rate and we’re sorry that it took longer than you expected for us to authorise your loan. We’ll take this feedback on board so we can help customers arrange their finance as smoothly as possible. We hope you enjoy the car and thank you for choosing Ikano Bank.
Born in Sweden and owned by the family who founded IKEA, Ikano has provided finance to millions of UK customers over the last 21 years and it’s taught us one thing, to keep things simple great value and that’s exactly what we’ve done to our personal loan and saving products.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Born in Sweden and owned by the family who founded IKEA, Ikano has provided finance to millions of UK customers over the last 21 years and it’s taught us one thing, to keep things simple great value and that’s exactly what we’ve done to our personal loan and saving products.
