The Call center helped me with my query fast and effective and I have no issues with iWAYZE services.
Évaluations des produits
Date de l'achat : 11/02/2018
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Old Mutual iWYZE:
I really don't know what is happening, since we've agreed on monthly debits I have never heard anything from iWYES.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Mahlangu, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
Évaluations des produits
Date de l'achat : 13/08/2018
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Old Mutual iWYZE:
i am still awaiting policy documents for my policy
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms Fihla, we acknowledge receipt of your feedback and thank you for your response. Kindly note that we will be calling you shortly to assist with the matter.
Évaluations des produits
Date de l'achat : 11/05/2018
0
Partager
Mauvais
6 years ago
ALL IN ALL I HAD A WONDERFULL EXPERIENCE, ALL THE ASSISTANT WHERE FRIENDLY.
Évaluations des produits
Date de l'achat : 11/12/2018
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Old Mutual iWYZE:
This is the first time since I joined that I have claimed, and not due to an accident but that my car was almost stolen. The people in the claims department is exceptionally slow on communication...
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Tshepang
Old Mutual iWYZE
6 years ago
Hi Salome, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly inbox us your ID number or policy number in order for us to assist you further. Thank you!
Évaluations des produits
Date de l'achat : 13/08/2018
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Old Mutual iWYZE:
fast and easy, But could communicated more with regards to issue they experiencing when debiting customers. some months they do not debit hence inconveniencing customers.
Évaluations des produits
Date de l'achat : 24/09/2018
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Old Mutual iWYZE:
I prefer to shop online. I was impressed by their prompt response to my online application and their attention to detail. I was covered as I requested and the premium deduction started as expected.
Évaluations des produits
Date de l'achat : 26/10/2018
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Old Mutual iWYZE:
Is the way you explained and make us understand of the different summaries u have.
Évaluations des produits
Date de l'achat : 11/05/2018
0
Partager
Mauvais
6 years ago
Good service. I will definitely recommend.
Évaluations des produits
Date de l'achat : 16/07/2018
0
Partager
Mauvais
6 years ago
There was one month they skipped a debit order and no notification was sent to clients. I had to call and find out and I was told there was a system glitch on their side and I’d get a call or sms in...
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The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms. Sebogo,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We sincerely apologise that we did not send out communication regarding your premiums not being debited from your account. We appreciate your business.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
