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Holiday Genie Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/holidaygenie-com | Feefo

Afficher les 5,525 commentaires

Mauvais

Vérifiée par Feefo

6 years ago

Very happy with the experience of the customer service and hotel package

Sally

Holiday Genie

6 years ago

Hello, Thank you for leaving us a 5* review! We're very pleased to hear that you had a great experience when booking with us and you managed to get a good package for your holiday. If you need to get in contact with us then please email admin@hoildaygenie.com. Many Thanks, The Holiday Genie Team

Date de l'achat : 04/09/2019

Mrs EDWINA SHED

Vérifiée par Feefo

6 years ago

Ce que Mrs EDWINA SHED a dit à propos de Holiday Genie:

Really helpful, friendly, knowledgable and patient. Not been on my trip yet but the booking process easy and i would recommend.

Sally

Holiday Genie

6 years ago

Hello, Thank you for leaving us a 5* review! We're glad to hear that your booking experience was easy and you experienced helpful customer service. We're happy to see that you'd recommend us on. If you need anything else at all then please email admin@holidaygenie.com. Many Thanks, The Holiday Genie Team

Date de l'achat : 09/09/2019

MRS KAREN GROSE

Vérifiée par Feefo

6 years ago

Ce que MRS KAREN GROSE a dit à propos de Holiday Genie:

Very friendly helpful sales assistant.

Sally

Holiday Genie

6 years ago

Hi,Thank you for leaving us a 5-star review! We’re very glad to hear you had such a positive experience booking with us.Thanks, The Holiday Genie Team

Date de l'achat : 01/09/2019

MR LUKE HILLMAN

Vérifiée par Feefo

6 years ago

Ce que MR LUKE HILLMAN a dit à propos de Holiday Genie:

Great service thanks

Great from start to finish

Sally

Holiday Genie

6 years ago

Hi,Thank you for leaving us a 5-star review! We’re very glad to hear you had such a positive experience booking with us.Thanks, The Holiday Genie Team

Date de l'achat : 03/09/2019

MISS LUCY FAIRBANK

Vérifiée par Feefo

6 years ago

Ce que MISS LUCY FAIRBANK a dit à propos de Holiday Genie:

5 star service for 5 star holiday

Great experience! Simone got to the heart of what I was after. She gave me plenty of choices but knew the hotel I wanted and managed to get me a great price. Overall excellent

Sally

Holiday Genie

6 years ago

Good Afternoon, Thank you for leaving us a brilliant 5* review! We're so happy to hear that you managed to get your dream holiday sorted with the help of Simone. I will pass your feedback onto her. If you need any other questions answered then please email admin@holidaygenie.com. Many Thanks, The Holiday Genie Team.

Date de l'achat : 03/09/2019

Mauvais

Vérifiée par Feefo

6 years ago

Steve’s amazing customer service.

Steve was superb and spoke to me on several occasions to get me the best deal. He was very understanding regarding my need for a smaller deposit and managed to get me the perfect holiday. I...

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Sally

Holiday Genie

6 years ago

Good Afternoon, Thank you very much for leaving us a great 5* review! We're so pleased to hear that Steve was a great help to you during your booking process and managed to suit it to your requirements. We hope you have a brilliant holiday. If you do need anything else though before you head off on your travels then you can contact Steve, alternatively, you can email admin@holidaygenie.com. Many Thanks, The Holiday Genie Team

Date de l'achat : 10/09/2019

Mrs CAROLYN JACKSON

Vérifiée par Feefo

6 years ago

Ce que Mrs CAROLYN JACKSON a dit à propos de Holiday Genie:

Hassle free..Straight to the point

All relevant information.. Booked in easy steps No needless info

Sally

Holiday Genie

6 years ago

Hi there, Thank you for leaving us a brilliant 5* review! We're glad to hear you had an easy time when booking with us. If you need anything else at all then please email admin@holidaygenie.com. Many Thanks, The Holiday Genie Team.

Date de l'achat : 09/09/2019

Mr RICHARD NEIL ROTHWELL

Vérifiée par Feefo

6 years ago

Ce que Mr RICHARD NEIL ROTHWELL a dit à propos de Holiday Genie:

Excellent customer service

Fantastic customer service and pricing for our holiday. Simon was extremely helpful and very efficient- I would highly recommend Holiday Genie

Sally

Holiday Genie

6 years ago

Hello there, Thank you very much for taking the time in leaving us a fantastic 5* review. We really appreciate any and all feedback from our customers. We're so pleased to hear that you received positive customer service from Simon and he was able to make your booking experience as easy as possible for you. If you have any questions you would like answered before you head off on your travels then please email admin@holidaygenie.com. Many Thanks, The Holiday Genie Team

Date de l'achat : 04/09/2019

MR STEPHEN MORROW

Vérifiée par Feefo

6 years ago

Ce que MR STEPHEN MORROW a dit à propos de Holiday Genie:

Simon the sales rep was professional and took care of all our needs. Simon also sent confirmation by email within a 30 min of booking

Sally

Holiday Genie

6 years ago

Good Afternoon, Thank you very much for rating us 5 stars! We really appreciate the feedback you have given us and we're glad to hear that Simon has been helpful to you during your booking process. I will pass on your review to him. If you need anything else at all from us then please feel free to email admin@holidaygenie.com. Many Thanks, The Holiday Genie Team.

Date de l'achat : 06/09/2019

Mauvais

Vérifiée par Feefo

6 years ago

Plane Sailing !

Made what could have been a stressful experience plain sailing . I told Beth my needs and within an hour she had exceeded my expectations by beating my budget by £200 . I have been raving your...

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Sally

Holiday Genie

6 years ago

Good Afternoon, Thank you very much for taking the time to leave us an amazing 5* review! We're very glad to hear we were able to take the stress away from your booking experience and we're happy that Beth was of assistance to you during this time. I will pass the feedback back to her. If you need any further help or assistance then please don't hesitate to email admin@holidaygenie.com. Many Thanks, The Holiday Genie Team.

Date de l'achat : 22/08/2019

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