Gave us confidence as followed up booking with phone call and explained all the small print , the whole experience was great from start to finish
0
Partager
MH
Mrs Barbara Hart
Vérifiée par Feefo
3 years ago
Ce que Mrs Barbara Hart a dit à propos de Holiday Gems:
Excellent
Very good service. Had a few questions which were answered very timely by Nichola.
0
Partager
MJ
Ms Julie Jackson
Vérifiée par Feefo
Scotland
3 years ago
Ce que Ms Julie Jackson a dit à propos de Holiday Gems:
Good company
Very easy website. And very good service straight forward
0
Partager
MC
Mr Joseph Crossan
Vérifiée par Feefo
3 years ago
Ce que Mr Joseph Crossan a dit à propos de Holiday Gems:
Everything ran as it was meant to
Everything spot on and yes I will use them again
0
Partager
MM
Ms Krasimira Mihova
Vérifiée par Feefo
London
3 years ago
Ce que Ms Krasimira Mihova a dit à propos de Holiday Gems:
Great service and support
I am so glad to choose holiday gems, already had impressed with extremely quick response and support. Thank you for your professional service!
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Thumbs up
Top stuff for our second booking
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
When I hit a few problems printing out my boarding pass etc I rang Custermer services n the lady who answered was very helpful. Also responses to my email questions were answered pretty promptly.
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Read some dubious reviews however I found them a pleasure to book with
I would definitely use this company again, great amount of contact and speedy enqs answered👍🏼
0
Partager
MB
Mr Stephen Baxter
Vérifiée par Feefo
3 years ago
Ce que Mr Stephen Baxter a dit à propos de Holiday Gems:
Jet 2 good hotel good, Ryan air not so good
The only disappointment was trying to retrieve my Ryan air return ticket, it would have been beneficial to know I needed to use your email address and not mine.
And the things I had to do for Ryan...
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0
Partager
MM
Miss Bridget Maloney
Vérifiée par Feefo
3 years ago
Ce que Miss Bridget Maloney a dit à propos de Holiday Gems:
Absolutely shocking... I had the worst holiday of my life... I have emailed the in numerous accounts and still have not had a response!! Customer service are useless they say anything to get rid of...
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Review Team
Holiday Gems
3 years ago
Hello Miss Maloney - we regret that your holiday did not meet expectation. Whilst you were in resort our team did reply to you so this is factually incorrect that you have no response. If you have also addressed this matter post travel, to a different team, they will respond in the timescales advised within the auto reply you get from them and we request that you allow them opportunity to look into matters in order to do so.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
