Ce que DAVID SMITH a dit à propos de Holiday Gems:
Spring holiday
Price of holiday very good .agent very helpful prior to booking .All paperwork sent through very prompt
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Fairly easy to navigate website and book
0
Partager
MU
Mr Nicholas Uttley
Vérifiée par Feefo
3 years ago
Ce que Mr Nicholas Uttley a dit à propos de Holiday Gems:
Nice clean apartments and great view
Very good service
0
Partager
MD
Mr Anthony Darmody
Vérifiée par Feefo
Morden
3 years ago
Ce que Mr Anthony Darmody a dit à propos de Holiday Gems:
Great Break Away.
I would definitely use them again, this is such a bargain. It was also easy to do.
0
Partager
MI
Mike
Vérifiée par Feefo
Droitwich
3 years ago
Ce que Mike a dit à propos de Holiday Gems:
Holidays the way you want them !
We have used Holiday gems a few times now and find it very easy to navigate around there web page, by using the filters you can customise your holiday pretty much how you want it to be.
Thank you...
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0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Great service
Excellent service with good communication
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
The service was first class and confirmation arrived when expected . Tried a few sites and holiday gems prices were cheaper than other companies
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Flight increased after we booked.
Flight increased after we booked.
0
Partager
MS
Mrs Alison Salter
Vérifiée par Feefo
3 years ago
Ce que Mrs Alison Salter a dit à propos de Holiday Gems:
Quick and easy booking. Room I wanted wasn’t available so advisor quickly s
Very good service and helpful advisor.
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
This business needs auditing by the Advertising Standards Authority
Unexpected charges until the last minute. One price advertised, then more charges before one is allowed to book. Payment done and nothing confirmed. Added charges before confirming booking in a call,...
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Review Team
Holiday Gems
3 years ago
We regret to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. You chose to accept that. The prices offered on our website will fluctuate due to supply and demand which we cannot control and if suppliers chose to promote a limited number at a lower price, once they are gone, we can only give the next price. We are sorry you were not one of the fortunate customers on this occasion but can assure you that many were.
Mauvais
3 years ago
That was a lengthy response to justify how you operate, not too much about customer service. My view reflects what the client sees, and explains why I am not satisfied. You either take the feedback or take a defensive position. You decide how to run your business, but the travel business relies on customer satisfaction. This is my opinion and honest review.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
