Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Headout Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/headout | Feefo

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Awesome!

Customer Success

Headout

8 years ago

Hi Cathleen,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Yours truly,

Team Headout

Date de l'achat : 03/01/2018

0

Mauvais

8 years ago

Very responsive

Headout customer service was great Although on the item we purchased, the rep told us we would have a better package than what we ended up getting.

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Évaluations des produits

Date de l'achat : 02/10/2017

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Poor customer servce ..

The person responsible for handing out the ticket was not there in front of Junior bakery. We waited till 7.45 hoping that the person will turn up .. but he did not. We ended up making frantic calls...

Lire plus

Customer Success

Headout

8 years ago

Hi Ramesh,

We are extremely sorry to hear about your experience with Headout.

Firstly, I’d like to thank you for taking the time out to give us this feedback. It really does help us become better and get closer to where we want to be. We are very apologetic for this unsatisfactory experience you have had with Headout. I would like to let you know that the reason for the delay was due to the fact that the host was facing some foot traffic (NYC Traffic :/). We are currently working towards avoiding such delays going forward. We regret any inconvenience that has been caused.

Always Here,

Team Headout

Date de l'achat : 12/03/2018

0

VU

Valued User

Maidstone

8 years ago

Ce que Valued User a dit à propos de Headout:

Email with fast entry tickets attached when we booked for visiting the Colosseum the night before. Perfect!

Customer Success

Headout

8 years ago

Hi Jamie,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Évaluations des produits

Date de l'achat : 09/04/2018

0

Mauvais

8 years ago

Great last minute tickets at a Great Price!

I really liked the savings and convenience of using this service. Headout also offered me the chance to see great shows on very short notice. I've used Headout three times. The first two times,...

Lire plus

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us and also helped our other customers put to ease. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon. Explore the best with the best.

Always here,

Team Headout

Évaluations des produits

Date de l'achat : 13/12/2017

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Great experience. Representative on time in an easy accessible place with our tickets.

Customer Success

Headout

8 years ago

Hi Martha,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon. Explore the best with the best.

Always here,

Team Headout

Date de l'achat : 13/02/2018

0

Mauvais

8 years ago

Wonderful

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Évaluations des produits

Date de l'achat : 21/01/2018

0

Mauvais

8 years ago

Very nice and quick.

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon. Explore the best with the best.

Always here,

Team Headout

Évaluations des produits

Date de l'achat : 15/02/2018

0

Mauvais

8 years ago

Осторожно:” Headout”

Для этого надо работать често и не обманывать клиентов.

Customer Success

Headout

8 years ago

Здравствуй Татьяна,

Во-первых, я хотел бы поблагодарить вас за то, что вы нашли время, чтобы дать нам эту обратную связь. Это действительно помогает нам быть лучше и приближаться к тому, где мы хотим быть.

Мы сожалеем, что не можем внести изменения в ваше бронирование по вашему предпочтительному запросу. У продавца есть строгая политика отмены, на которую мы не имеем никакого влияния. Тем не менее, мы обратились к вашим отзывам, чтобы предложить нам лучший опыт бронирования для наших пользователей.

Всегда здесь,

Headout

Évaluations des produits

Date de l'achat : 19/03/2018

0

VU

Valued User

London

8 years ago

Ce que Valued User a dit à propos de Headout:

Great price and easy to collect tickets.

Customer Success

Headout

8 years ago

Hi Rupert,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon. Explore the best with the best.

Always here,

Team Headout

Date de l'achat : 12/04/2018

0

Headout Évaluations

Mega Adventure ParkAutres évaluations de ce produit (1)Voir le site Web du produitThe experience wasn't what we were quoted or what we expected. It wasn't nearly as thrilling as they make it seem. Don't expect much and you won't be disappointed.

ColosseumAutres évaluations de ce produit (4)Voir le site Web du produit

Broadway MusicalsAutres évaluations de ce produit (22)Voir le site Web du produitIf I am rating this musical, as opposed to Headout, four stars are appropriate. Bette Midler was listed as the lead and we had her understudy. Good show, but sort of disappointing

Broadway MusicalsAutres évaluations de ce produit (60)Voir le site Web du produit

ColosseumAutres évaluations de ce produit (4)Voir le site Web du produitAudioguide was very helpful.

Burj Khalifa: At the Top (Level 124 & 125) - General AdmissionAutres évaluations de ce produit (132)Voir le site Web du produitХхххххххххххххххххстослалль

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?