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Mauvais
12 years ago
HOLIDAY WAS OK,WHEN I BOOKED I ASKED IF THE HOTEL HAD A KIDS CLUB AND…
HOLIDAY WAS OK,WHEN I BOOKED I ASKED IF THE HOTEL HAD A KIDS CLUB AND WAS TOLD IT DID BUT WHEN I GOT THERE IT DIDNT SO I SPENT MORE MONEY ON KEEPING MY LITTLE GIRL ENTERTAINED,SO IAM NOT VERY HAPPY...
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Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you very much for taking the time to leave feedback, we will pass it on to the member of staff who booked your holiday. We do apologise if there was no kids club, we will speak to our suppliers to make sure we have the correct information on the hotel.
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Partager
Mauvais
12 years ago
Good and helpfull service
Good and helpfull service
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you very much for taking the time to leave feedback, we will pass it on to the member of staff who booked your holiday.
0
Partager
Mauvais
12 years ago
No issues
No issues
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you very much for taking the time to leave feedback, we really appreciate it!
0
Partager
Mauvais
12 years ago
good service
good service
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you very much for taking the time to leave feedback, we will pass it on to the member of staff who booked your holiday.
0
Partager
Mauvais
12 years ago
very good service
very good service
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for your feedback and kind words, we will pass your comments on to the member of staff who booked your holiday.
0
Partager
Mauvais
12 years ago
i would absolutely recommend ur company to friends and family as i found booking with urselfs…
i would absolutely recommend ur company to friends and family as i found booking with urselfs so easy and ur staff were so nice to talk to...the arrangements and details sent out for r holiday were...
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Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for taking the time to leave feedback, we appreciate your kind words!
0
Partager
Mauvais
12 years ago
I'm very happy with the service I received from JLM Travel
I'm very happy with the service I received from JLM Travel
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for your kind words, we will pass your comments to the member of staff who booked your holiday.
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Partager
Mauvais
12 years ago
I was very impressed with the efficiency of booking and the pleasant staff member.
I was very impressed with the efficiency of booking and the pleasant staff member.
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for your feedback and kind words, we will pass them on to the member of staff who you booked with.
0
Partager
Mauvais
12 years ago
Spelt my name wrong and blaimed it on me
Spelt my name wrong and blaimed it on me
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for taking the time to leave feedback, we have looked into your comments and see that everything was rectified the following day once we had listened back to the call.
JLM Travel Customer Services Team
Mauvais
12 years ago
Yes and i had to pay for this, when it wasnt my fault as the lady on the phone spelt my name on my email address correctly but not on the booking so to me that was a typing error
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Partager
Mauvais
12 years ago
Never again.
Never again.
Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for your feedback could you please advise if there was a problem on your booking as we have looked at your booking and do not appear to have heard from you by telephone or email?
If you would like to discuss anything please do not hesitate to email us and one of our customer service team will arrange a call back with you. Our email address is admin@jlmtravel.co.uk
Regards
JLM Travel Customer Service Team
Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
