Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Godfreys Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/godfreys-stores | Feefo

PT

Pal Trade

2 years ago

Ce que Pal Trade a dit à propos de Godfreys:

Great service and communication , I have all information what I need about this vacuum cleaner

Customer Service

Godfreys

2 years ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team

Évaluations des produits

Date de l'achat : 22/03/2024

0

Mauvais

2 years ago

Friendly and honest

Customer Service

Godfreys

2 years ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Westgate and also the state and area manager for the region. Regards, The Godfreys Team

Date de l'achat : 21/03/2024

0

GA

Gamini Amarasinghe

2 years ago

Ce que Gamini Amarasinghe a dit à propos de Godfreys:

on time delivery

Évaluations des produits

Date de l'achat : 06/03/2024

0

JP

Jan Pickles

Albany

2 years ago

Ce que Jan Pickles a dit à propos de Godfreys:

Fabulous Albany service

The service at the Albany store was wonderful as always. Delivery of our new power head was very prompt and the new head is far better than the original.

Customer Service

Godfreys

2 years ago

Hi Jan, Thank you for taking the time to provide your feedback in regards to the fabulous service you received. We will be sure to pass this onto both the store manager for Albany and also the state and area manager for the region. Regards, The Godfreys Team

Évaluations des produits

Date de l'achat : 06/03/2024

0

DT

Diane Towler

West Auckland

2 years ago

Ce que Diane Towler a dit à propos de Godfreys:

Very satisfied with the helpfulness of the salesman and my product. I have recommended Godreys in the past and I would do so again.

Customer Service

Godfreys

2 years ago

Hi Diane, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team

Évaluations des produits

Date de l'achat : 27/02/2024

0

DK

Dinesh Kumar

Schofields

2 years ago

Ce que Dinesh Kumar a dit à propos de Godfreys:

Best staff at Blacktown store

Very welcoming and attentive staff at Godfreys. Blacktown store. Very happy with their service.

Customer Service

Godfreys

2 years ago

Hi Dinesh, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Blacktown and also the state and area manager for the region. Regards, The Godfreys Team

Évaluations des produits

Date de l'achat : 24/02/2024

0

Mauvais

2 years ago

Great service; good product

Staff was friendly and helpful. Good recommendation for product

Customer Service

Godfreys

2 years ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team

Évaluations des produits

Date de l'achat : 24/02/2024

0

Mauvais

2 years ago

"In stock" doesn't mean In Stock at the store!

Website advised 'In Stock' but that was the National warehouse, not the store I had chosen for Click & Collect. It took 6 days to be delivered to the store. I could have bought it for the same price...

Lire plus

Customer Service

Godfreys

2 years ago

Hi, We are sorry to hear of any issues with your order. Our system only allows Click & Collect orders to be processed with stores that are showing stock available. We apologise that the stock in the stores system was not up to date. This feedback has been passed onto them to update their stock levels and ensure this doesn't happen again. Regards, The Godfreys Team

Évaluations des produits

Date de l'achat : 23/02/2024

0

Mauvais

2 years ago

very Helpful

Customer Service

Godfreys

2 years ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Blacktown and also the state and area manager for the region. Regards, The Godfreys Team

Évaluations des produits

Date de l'achat : 23/02/2024

0

MQ

Marta Quintal

2 years ago

Ce que Marta Quintal a dit à propos de Godfreys:

I asked for help and they refused, bought a vacuum cleaner 6 months ago, stopped working, went back and they are refusing to fix or replace. Still under warranty. Been a customer for so many years...

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Customer Service

Godfreys

2 years ago

Good morning, Thank you for sharing your feedback with us and we apologise for any negative experience as this is never our intention. We’d appreciate if you can please send an email to customerservice@godfreys.com.au with further details, with ‘Ticket 148345’ as the subject heading, so we can look into this further. You can expect a response within 1-2 business days of us receiving your email. Regards, The Godfreys Team

Date de l'achat : 15/02/2024

0

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?