Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Corpay Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 4,072 commentaires

Stephen Shuttleworth

4 years ago

Ce que Stephen Shuttleworth a dit à propos de Corpay:

Excellant Service from Sam from start to finish a credit to Global Reach .

Global Reach

Corpay

4 years ago

Good morning Mr Shuttleworth, Thank you so much for your wonderful feedback, we really appreciate your kind words. I will make sure to pass this over to Sam for you. We look forward to dealing again in the future. Kind regards, ALV Global Reach group

Alessandro Ferrari

4 years ago

Ce que Alessandro Ferrari a dit à propos de Corpay:

Highly recommended

It was my first transaction as I switched from a different provider: what a difference! Ben the account manager thoroughly explained the process, the rate agreed was good and the trade happened super...

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Mauvais

4 years ago

Setup

Clearly did not understand the client requirements

Global Reach

Corpay

4 years ago

Good afternoon, Many thanks for feedback. I apologise for the inconvenience caused regarding your account. I am aware that the information provided to you when setting up your account may have not very clear but unfortunately we are just not able to facilitate these types of transfers. Once again I apologise for any inconvenience caused on this occasion but if you do wish to use our services in the future we will be more than happy to help. Kind regards, ALV Gloabl Reach Group

Richard Berry

Weston s Mare

4 years ago

Ce que Richard Berry a dit à propos de Corpay:

Very helpful staff making the process as simple as possible.

Very helpful and continually kept informed. They worked well with our Cypriot solicitors which made things alot less stressful.

Annabel Lichfield

Whitstable

4 years ago

Ce que Annabel Lichfield a dit à propos de Corpay:

Quick, efficient and friendly service

Quick and efficient service. Friendly person on the end of the phone answered my query about how long the transaction would take which was reassuring.

Mauvais

4 years ago

Very good service

Very supportive all the way. They made contact by telephone to ensure I had all the information. Email notifications with every step.

Keith Naylor

Calgary, Alberta

4 years ago

Ce que Keith Naylor a dit à propos de Corpay:

Unprofessional service

Our account had been made dormant, but we were not informed and it took 3 days of my trying to access it before anyone realised that that was the problem.

Global Reach

Corpay

4 years ago

Good afternoon Mrs Naylor, Firstly, I would like to apologise on behalf of Global Reach for the service you have received. It is unfortunate that on this occasion we were not able to provide you with the best possible service. I have looked into this issue you have experienced, and I can only apologise for the time you had to wait as this was due to human error. We have spoken to the individuals involved and we have now implemented extra checks and controls in order for this not to happen again in future. We hope that your payment was received and no further issues were encountered. Once again we apologise for any inconvenience we may have caused. If you have any further queries please contact us directly at personalsupport@globalreachgroup.com Kind regards, ALV Global Reach Group

Aneta

Dundee

4 years ago

Ce que Aneta a dit à propos de Corpay:

Best rates and service

Global Reach offered the best deal out of 3 regulated currency exchange companies that I looked at, and the service was great with my personal advisor, Phil, always available on the direct line....

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Tobias Palmer

Edmonton

4 years ago

Ce que Tobias Palmer a dit à propos de Corpay:

Professional, timely, helpful.

Professional, timely, helpful. Did what they are there to do!

Mauvais

4 years ago

Medium satisfaction

Slow responses to my requests

Global Reach

Corpay

4 years ago

Good afternoon, Many thanks for your feedback, we appreciate you taking the time to share your experience with us. We apologise for the time taken to action your request. We had completed all the necessary movements internally but due to security reasons we needed to conduct a call back with you before releasing the payment. Unfortunately we were holding the wrong telephone number on account which caused the delay. I hope you are now in receipt of your funds but if you have any issues please do not hesitate to contact us directly at personalsupport@globalreachgroup.com. Kind regards, ALV Global Reach Group

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?