Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Freedom Health Insurance Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 180 commentaires

Mauvais

Vérifiée par Feefo

9 years ago

I purchased Freedom Health Insurance through Advo my advisors. From my point of view everything went smoothly. I was informed of your responses at each stage.

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are glad we've managed to provide a smooth and easy application process. Should you have any questions, please do not hesitate to contact us.

Kind regards,

Freedom Health Insurance Team

Date de l'achat : 10/04/2017

Mauvais

Vérifiée par Feefo

9 years ago

Bad customer service

I sent an email asking for more details about my coverage, but didn't get a response. They call only to take more money. I don't think that will help me if I need to use the insurance.

Freedom Health Insurance

9 years ago

We are really sorry about your experience. We always try to answer all customers inquiries in 24 hours or the first working day after they have been received. For some reason, your original email never got to us. We are currently looking into this technical issue in order to avoid any future problems.

Hopefully, we have now managed to answer all of your questions. If you need to contact us in the future, you can either do it via phone 0800 999 2013 or by email to info@freedomhealthinsurance.co.uk

Freedom Health Insurance Team

Mauvais

9 years ago

I had a call from the company that they didn't get my email. I resent my request.

Date de l'achat : 01/03/2017

Mauvais

Vérifiée par Feefo

9 years ago

Great customer service

Easy to set up & very helpful staff. It always felt like I was talking to real friendly people.

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Date de l'achat : 01/03/2017

Neil

Vérifiée par Feefo

9 years ago

Ce que Neil a dit à propos de Freedom Health Insurance:

simple quick and uncomplicated

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. We are always trying to make the entire process as quick and easy as possible. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Date de l'achat : 06/04/2017

Mauvais

Vérifiée par Feefo

9 years ago

Good customer service

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our customer service. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Date de l'achat : 16/03/2017

Mauvais

Vérifiée par Feefo

9 years ago

Well done!

Smooth transfer and efficient service

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Date de l'achat : 17/02/2017

Alexander

Vérifiée par Feefo

9 years ago

Ce que Alexander a dit à propos de Freedom Health Insurance:

very helpful and informative

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are glad we've managed to answer all your questions and provide a good customer service. Should you have any questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Date de l'achat : 02/02/2017

Sally

Vérifiée par Feefo

Hornchurch

9 years ago

Ce que Sally a dit à propos de Freedom Health Insurance:

Wide Cover and Competitive rates of premium

The policy offered was very extensive and covered my favoured choice of London Hospitals and provided very good aftercare facilities which are very important in supporting patients discharged from...

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Freedom Health Insurance

9 years ago

Thank you for your comprehensive feedback. We are pleased to hear that you were happy with your experience and with our product. This helps us a lot.

Should you have any questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Date de l'achat : 17/02/2017

Mauvais

Vérifiée par Feefo

9 years ago

Daniel

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that you were happy with your experience. Should you have any questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Date de l'achat : 01/02/2017

Vivian

Vérifiée par Feefo

9 years ago

Ce que Vivian a dit à propos de Freedom Health Insurance:

Quick, easy, simple insurance

Quick email responses and knowedgable staff who gave me a policy which suited my specific needs, cheers

Daniel

Freedom Health Insurance

9 years ago

Thank you for your feedback. We are pleased to hear that we have managed to provide you with the right policy for your healthcare needs. Should you have any questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Date de l'achat : 01/02/2017

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Freedom Health Insurance Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?