Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

14 years ago

It took a while before my expat friends convinced me this was a good service,…

It took a while before my expat friends convinced me this was a good service, and now that I finally subscribed to it, I wish I had done it earlier.

forward2me

14 years ago

Thanks for your feedback - we're glad you decided to sign up and you were happy with our service. We look forward to helping you again in the future. James

Mauvais

Vérifiée par Feefo

14 years ago

Great communication...very fast and affordable shipping... Thank you.

forward2me

14 years ago

Thanks for taking the time to respond - we're very pleased you were happy with our service. Kind Regards, James

Mauvais

Vérifiée par Feefo

14 years ago

Service is good, when ever I sent an email I recieved a reply on time.…

Service is good, when ever I sent an email I recieved a reply on time. I found the service to be expensive compared to others couriers who offer the same service.

forward2me

14 years ago

Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. We look forward to shipping more parcels for you. Kind Regards, James

Mauvais

Vérifiée par Feefo

14 years ago

Great service! Inexpensive and fast! Thanks!

forward2me

14 years ago

Thanks for your kind comments - it means a lot to us. We look forward to shipping to you again in the future. Have a good day. James

Mauvais

Vérifiée par Feefo

14 years ago

Thanks for consolidating the deliveries. Saved me $$$$!

forward2me

14 years ago

Thanks for your feedback - it is very important to us. We look forward to shipping more parcels for you in the future. James

Mauvais

Vérifiée par Feefo

14 years ago

Brilliant. I was really impressed with how quickly I got my package. I hope I…

Brilliant. I was really impressed with how quickly I got my package. I hope I won't need any more parts from the UK, but I will definitely use this site again if I do.

forward2me

14 years ago

Thanks for your kind comments - we're glad you were satisfied with our service. Have a good day. James

Mauvais

Vérifiée par Feefo

14 years ago

My item was shipped very quickly, and was packed carefully.

forward2me

14 years ago

Thanks for taking the time to respond - we appreciate your feedback. We look forward to shipping more parcels for you in the future. James

Mauvais

Vérifiée par Feefo

14 years ago

Perfect, as usual :-)

forward2me

14 years ago

Thanks for your kind comments - we appreciate your feedback. James

Mauvais

Vérifiée par Feefo

14 years ago

I used forward2me to ship a pair of shoes from a uk online order site to…

I used forward2me to ship a pair of shoes from a uk online order site to Auckland, New Zealand. Prior to joining forward to me I had browsed other mail forwarding sites and was reasonably aware of...

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forward2me

14 years ago

Many thanks for taking the time to leave your feedback, it is very important to us. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. We look forward to shipping more parcels for you. Kind Regards, James

Mauvais

Vérifiée par Feefo

14 years ago

Great service, although I thought there was going to be a question over weight of…

Great service, although I thought there was going to be a question over weight of the package. Actual weight was 7kgs, but your dispatch note said 9kgs. As it was I understand I was charged for 7kgs,...

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forward2me

14 years ago

Many thanks for your feedback. Please don't hesitate to contact us if you have any queries/uncertainties about any of your shipments in the future. Errors do sometimes occur but the important thing is that when this happens, we do want to put it right for you. Hope to see your parcels again very soon. Kind Regards, James

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?