Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

Vérifiée par Feefo

13 years ago

have not received my parcel at all and it should have been here My package…

have not received my parcel at all and it should have been here My package is a cheque serves is to expensive for a cheque to take so long to not even arrive

forward2me

13 years ago

Thanks for taking the time to respond to us - we hope you feel that we have dealt with the situation for you and that you have a satisfactory outcome. Kind Regards, James

0

Mauvais

Vérifiée par Feefo

13 years ago

Excellent forwarding service! Extremely fast and courteous company would definitely use them again!

forward2me

13 years ago

Thanks for taking the time to respond to us. We're delighted you were happy with our service and we look forward to shipping to you again. Kind Regards, James

0

Mauvais

Vérifiée par Feefo

13 years ago

Amazingly fast and professional service. What would I do with 'forward2me' Cheers, Very satisfied customer

forward2me

13 years ago

Thanks very much for your kind comments. We're really pleased to hear you are satisfied with the service we provided and we look forward to shipping to you again in the near future. Kind Regards, James

0

Mauvais

Vérifiée par Feefo

13 years ago

Superb service, fast communication and very efficient..... to recommend A++++++

forward2me

13 years ago

Many thanks for your kind comments. We're delighted to hear you were happy with our service and we look forward to shipping to you again in the near future. Many Thanks, James

0

Mauvais

Vérifiée par Feefo

13 years ago

Very good service as I managed to order from a number of website who do…

Very good service as I managed to order from a number of website who do not deliver to my country. Thanks to forward2me it is all possible.

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback. We look forward to shipping to you again in the future. Kind Regards, James

0

Mauvais

Vérifiée par Feefo

13 years ago

The service they provided me with, particularly with my slightly unusual situation was simply excellent.…

The service they provided me with, particularly with my slightly unusual situation was simply excellent. However, I was left very surprised by the shipping costs due to the 'volumetric' calculation...

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forward2me

13 years ago

Many thanks for your feedback - we really appreciate your views. Following your feedback we have re-visited our FAQ page to make the volumetric weight explanation more clear to our customers. Kind Regards, James

0

Mauvais

Vérifiée par Feefo

13 years ago

A completely professional service. Thank you :)

forward2me

13 years ago

Thanks for your feedback - your views mean a lot to us. We look forward to helping you again in the future. Kind Regards, James

0

Mauvais

Vérifiée par Feefo

13 years ago

Perfect, many thanks...

forward2me

13 years ago

Thanks for taking the time to respond to us - we really appreciate your kind comments. Kind Regards, James

0

Mauvais

Vérifiée par Feefo

13 years ago

Fast forwarding, thank you!

forward2me

13 years ago

Thanks for your kind comments, we're delighted to hear that you were happy with our service and we look forward to helping you again in the near future. James

0

Mauvais

Vérifiée par Feefo

13 years ago

so far so good

forward2me

13 years ago

Thanks for your feedback! We look forward to shipping to you again in the future. James

0

forward2me Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?