Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

Vérifiée par Feefo

13 years ago

It was a wonderful experience. My package went to the address that they provided me…

It was a wonderful experience. My package went to the address that they provided me quickly and forward2me gave me options on how I wanted it sent to me. Their shipping fee was quite reasonable and I...

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forward2me

13 years ago

Many thanks for taking the time to provide us with your feedback - it's really appreciated. It's great to hear that we did and good job for you and everything worked as it should. We look forward to being of service to you again in the future. Kind regards, Michelle.

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Mauvais

Vérifiée par Feefo

13 years ago

Muy buen servicio. Impecable

forward2me

13 years ago

We have translated your feedback - we hope you don't mind. 'Very good service. impeccable' That's great to hear - thank you. we look forward to shipping to you again, sometime soon. Kind regards, Michelle.

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Mauvais

Vérifiée par Feefo

13 years ago

Correspondence and service was excellent. Missing other options for forwarding, meaning other than DHL.

forward2me

13 years ago

Thank you for your feedback, its really appreciated. We use DHL's premium, door to door, fully tracked service. However for future shipments if you'd prefer a cheaper shipping option with no guarantees or tracking, then please always feel free to get in touch with our customer services, who will be more than happy to help. We hope this helps and we look forward to shipping to you again, sometime soon. Kind regards, Michelle.

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Mauvais

Vérifiée par Feefo

13 years ago

Excellent service, fast, and the price is not bad either.

forward2me

13 years ago

Thank you for taking the time to provide us with your feedback, it's really important to us. We look forward to helping you out again, sometime soon. Kind regards, Michelle.

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Mauvais

Vérifiée par Feefo

13 years ago

A bit expensive, otherwise nothing to complain about.

forward2me

13 years ago

Thanks for taking the time to respond to us, we appreciate your comments. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. However if you'd prefer a different/cheaper shipping option for future shipments then please get in touch with our customer services, who will be more than happy to assist. We hope this helps and we look forward to you using forward2me again, sometime soon. Kind regards, Michelle.

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Mauvais

Vérifiée par Feefo

13 years ago

As usual - perfect!

forward2me

13 years ago

That's great to hear - thank you very much. We look forward to shipping to you again very soon. Kind regards, Michelle.

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Mauvais

Vérifiée par Feefo

13 years ago

Fantastic service. No hassle, easy, unbelievably fast. Thanks!

forward2me

13 years ago

That's great to hear - thank you very much. It's good to hear that you found our service easy and hassle free. We look forward to you using our services again, sometime soon. Kind regards, Michelle.

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Mauvais

Vérifiée par Feefo

13 years ago

Very prompt and informative - thank you

forward2me

13 years ago

Many thanks for your feedback, it's really important to us. We look forward to shipping to you again, sometime soon. Kind regards, Michelle.

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Mauvais

Vérifiée par Feefo

13 years ago

Excellent service. Can not fault it. I will use forwardtome again and again .

forward2me

13 years ago

Many thanks for your feedback, it's really appreciated. We look forward to you using our service again and again. Kind regards, Michelle.

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Mauvais

Vérifiée par Feefo

13 years ago

Fast delivery, good service. I recommend!

forward2me

13 years ago

It's great to receive such good feedback - thank you. We look forward to helping you out again, sometime soon. Kind regards, Michelle.

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forward2me Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?