Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

Excellent service, quick , easy to use, but if it was at all possible ,…

Excellent service, quick , easy to use, but if it was at all possible , would like cheaper delivery rates to Australia.

forward2me

13 years ago

Many thanks for your feedback - it's really appreciated. It's great to hear that you have enjoyed our excellent service and found it quick and easy to use. For future shipments we can offer other/cheaper options for shipping if you feel the DHL Express, door to door service is not quite right for you. Our web developers are currently working on functionality for the website for this. in the meantime just get in touch and we will be more than happy to help. Hope this all helps and you will continue to use forward2me. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

I'm happy!

forward2me

13 years ago

That's great to hear - thank you. We look forward to shipping to you again sometime soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

very good!

forward2me

13 years ago

Thank you for your feedback, it's really important to us. Kind regards Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Worled as expected, no complaints

forward2me

13 years ago

That's great to hear that everything worked as expected - thank you. We hope to be shipping to you again very soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Excellent customer service. Fees tend to get a bit out of the hand when combining…

Excellent customer service. Fees tend to get a bit out of the hand when combining many separate small shipments, though.

forward2me

13 years ago

Many thanks for your feedback, we really appreciate your comments. Our consolidation charges are cheaper with the more you ship - please get in touch for our pricing. Hope this helps and you'll continue to use forward2me. Kind Regards, Janet. Janet Grundy Operations Director.

Mauvais

Vérifiée par Feefo

13 years ago

Fast service but prices slightly on the high side. I dont like paying more on…

Fast service but prices slightly on the high side. I dont like paying more on shipping than the product itself

forward2me

13 years ago

Many thanks for your feedback - it's really important to us. We're glad that you have enjoyed our fast service. We can offer other options for shipping if you feel the DHL Express, door to door service is too expensive/not quite right for you. Hope this all helps and you will continue to use forward2me. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Took some time before deciding to use forward2me but now that I have used it…

Took some time before deciding to use forward2me but now that I have used it I am really glad I did. Used service 5 times in just 3 weeks and got excellent service.

forward2me

13 years ago

That's really great to hear - thank you, your feedback is really appreciated. We look forward to providing you with our excellent service again, sometime soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Fast and easy to deal with.

forward2me

13 years ago

That's really good to hear - many thanks your feedback is important to us. Looking forward to shipping to you again, sometime soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Very good service and shopping fast

forward2me

13 years ago

Thank you for your feedback, it's really appreciated. We look forward to you using forward2me again in the future. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Safe, speedy and worth it!

forward2me

13 years ago

Thanks for your feedback - that's great to hear. We look forward to shipping to you again, sometime soon. Kind regards, Michelle.

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