Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

Always great service. I recommend it to all. Have not had any more worries about…

Always great service. I recommend it to all. Have not had any more worries about buying from eBay and Amazon when products are only sent to the UK ever since I started using Forward2Me.

Mauvais

13 years ago

Service is excellent and fast.

forward2me

13 years ago

Many thanks for your feedback - it's much appreciated. We're delighted to hear that you are satisfied with the service we provide and we look forward to receiving more parcels for you. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Excellent. Great communication, fast service, reliable. The item I wanted wasn't even available online and…

Excellent. Great communication, fast service, reliable. The item I wanted wasn't even available online and the seller wouldn't post to an address that was different to the credit card. So I used the...

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forward2me

13 years ago

Thanks for your feedback - we really appreciate your kind comments. We're delighted to hear that you were happy with the service that you received and we look forward to shipping to you again in the future. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Service was excellent. Value was as good as I could have hoped for to ship…

Service was excellent. Value was as good as I could have hoped for to ship a pair of size 12 shoes to Hong Kong. Only downside is there is no way to avoid the VAT, when forwarding goods through a...

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forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback., we really appreciate it. We're pleased to hear that you were satisfied with our service and we hope to be able to assist you again in the future. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Better quote in advance... Was said to be £20, but was £24...

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback. We're really sorry that the shipping costs worked out to be more than you were quoted. As the shipping costs are worked out on the greater of the volumetric weight and the actual weight it's sometimes difficult to estimate the size of your parcel - the accurate dimensions are required to provide an accurate quote. We hope that you were happy with our service on the whole and if we can be of any further assistance please don't hesitate to contact us. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Very good service, fast shipping, a bit expensive though.

forward2me

13 years ago

Many thanks for your feedback and for your kind comments. We ship through DHL's Premium service which offers full tracking of your parcel to provide our customers with the service they expect. If you'd like us to look into alternative shipping options please don't hesitate to contact us. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Great help - Good communication - Fast delivery - Costly is not a problem as…

Great help - Good communication - Fast delivery - Costly is not a problem as long as the items reach destination in less than 1 week ;)

forward2me

13 years ago

Many thanks for your kind comments - we really appreciate it. We hope we'll be able to help you again in the near future. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

first time and no problems at all, perfect communication and quick delievry ! Roelof Slovakia

forward2me

13 years ago

That's really good to hear that we did a great job for you - thank you. We hope to be able to help you out again very soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Exxellent communication and VERY fast service.

forward2me

13 years ago

That's great to hear, thank you. We hope to be shipping to you again, very soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

A simple and well-designed web application supporting simple, well-designed business processes. Prompt, efficient, transparent and friendly.…

A simple and well-designed web application supporting simple, well-designed business processes. Prompt, efficient, transparent and friendly. By way of comparison, I use another freight forwarder...

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forward2me

13 years ago

Many thanks for your detailed feedback - it's very important to us. We're delighted to hear that you were satisfied with the service that we provided and we look forward to shipping to you again in the future. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Very quick delivery of my item. Very easy to use.... Not complicated like other forwarding…

Very quick delivery of my item. Very easy to use.... Not complicated like other forwarding companies.

forward2me

13 years ago

Many thanks for your feedback , it's really important to us. It's good to know that you found our services to be uncomplicated and very easy to use. We look forward to shipping to you again, in the future. Kind regards, Michelle.

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?