Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

Overall super happy! I used their personal shopper service to buy a kids bike. Good…

Overall super happy! I used their personal shopper service to buy a kids bike. Good customer service, prompt reply, gladly answered all my questions. Fast delivery and excellent condition. Highly...

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forward2me

13 years ago

Thanks for your kind comments - we really appreciate it. We're delighted to hear that you were happy with the service that we provided and we hope to ship to you again in the near future. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

need lower shipping cost, upgrade parcel consolidation skills, etc

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback. We ship through DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you would like us to look into other shipping options please let us know and we're more than happy to do this for you. Our consolidation service is currently done through email however this is something which we plan on introducing on our website in the future. If we can be of any assistance or you have any queries regarding the consolidation service please don't hesitate to get in touch. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Works. Shipping time was fast, like a rat on cocaine.

forward2me

13 years ago

Thanks for your feedback - we hope to ship to you again in the near future. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Very prompt and efficient service, good communications and willing to work with the customer to…

Very prompt and efficient service, good communications and willing to work with the customer to resolve any issues.

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback. We're pleased to hear that you were satisfied with the service we provided and we hope you will continue to use forward2me. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Super, super fast service!

forward2me

13 years ago

Thanks for your kind comments - it's really appreciated. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Very good service!My items were sent to me the same day they arrived to them!

forward2me

13 years ago

Thanks for your feedback - we're really pleased to hear that you were satisfied with our service. We hope that you will use forward2me again and we'll look forward to shipping to you again. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Great service and communication.Fast delivery.Only wish Royal mail could be used above 2kg maybe up…

Great service and communication.Fast delivery.Only wish Royal mail could be used above 2kg maybe up to 5kg Thanks

forward2me

13 years ago

Thanks for taking the time to leave us with your feedback. We're sorry that Royal Mail only accept parcels up to 2kg but if you would like us to look into any other services please let us know and we're more than happy to do this. We hope to ship to you again in the near future. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Very pleased with the service, job well done, thank you.

forward2me

13 years ago

Many thanks for your kind comments - they're much appreciated. We look forward to helping you again in the future. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Thank you guys. You are the best whether in terms of pricing, or, quick dispatch…

Thank you guys. You are the best whether in terms of pricing, or, quick dispatch of the package. Excellent service from your side.....Thanks a lot.

forward2me

13 years ago

Many thanks for your kind comments - we really appreciate your feedback. We look forward to shipping to you again in the future. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Excellent service. Very efficient. My stuff gets here every time in great. Condition!

forward2me

13 years ago

Thanks for your feedback - it's much appreciated. We look forward to shipping to you again in the future. Kind Regards, James

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Comment les avis de Feefo sont-ils recueillis?

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Comment vérifions-nous les avis?

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