Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

kvikk end god servise

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback - we really appreciate it. Have a great weekend. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Thanks guys. Your service was excellent. Australian delivery was very quick. Regards Martin

forward2me

13 years ago

Many thanks for letting us know that you are happy with our services, your comments are really appreciated. We are pleased that you have found our service excellent and your parcel was received quickly. Kind Regards, Tracy.

Mauvais

Vérifiée par Feefo

13 years ago

Despite of the fast delivery I think you may try to get lower postage fees.

forward2me

13 years ago

Many thanks for taking the time to feedback to us - it's much appreciated. We're pleased to hear that you would be happy to use our service. If you'd like us to look into cheaper,alternative shipping options instead of DHL's Express service please let us know. Kind Regards, Tracy.

Mauvais

Vérifiée par Feefo

13 years ago

The product arrived on time, and in great conditions. The box was wrapped in a…

The product arrived on time, and in great conditions. The box was wrapped in a extra layer of bubble wrap, even. I will definitely use the services of forward2me again!

forward2me

13 years ago

Many thanks for your feedback, these are really important to us. We are really pleased that your parcel arrived in excellent condition and that you are looking to ship more parcels through our service in the future. We pride ourselves on ensuring that all the parcels leaving us are repacked securely for international shipping. Kind Regards, Tracy.

Mauvais

Vérifiée par Feefo

13 years ago

Superb job well done, I can't thank you enough.....

forward2me

13 years ago

Thank you for your kind comments, we really appreciate them. We hope to receive another parcel for you again soon. Kind Regards, Tracy.

Mauvais

Vérifiée par Feefo

13 years ago

Very Good..

forward2me

13 years ago

We are really happy that you have found our services very good. Thank you for taking the time to provide us with your feedback. We hope to ship a parcel for you again soon. Kind Regards, Tracy.

Mauvais

Vérifiée par Feefo

13 years ago

Fast Delivery. Choice of best courier (DHL). Great communication and transparent service!!!!

forward2me

13 years ago

Thank you for your comments, your feedback is very important to us. We are pleased that you are happy with all our services, we look forward to receiving another parcel for you soon. Kind Regards, Tracy.

Mauvais

Vérifiée par Feefo

13 years ago

Easy and quick.

forward2me

13 years ago

Many thanks for providing us with your feedback. We are really pleased that you have found our service easy to use and look forward to receiving more parcels for you in the near future. Kind Regards, Tracy.

Mauvais

Vérifiée par Feefo

13 years ago

Service was fast and reliable,but there's a negative side,a bit expensive for small packages. Paid…

Service was fast and reliable,but there's a negative side,a bit expensive for small packages. Paid 45£ for my goods and 46£ for the postage. Overall: Happy with the service,i would recommend!

forward2me

13 years ago

Many thanks for taking time to provide us with your feedback, this is very important to us. We're sorry that you found our service to be expensive on this occasion for a small package. We ship the majority of our shipments through DHL's Express Worldwide service with full tracking available to provide our customers with the service they expect. However, we're more than happy to look into different shipping options for you, for example Royal Mail. We will be offering more shipping options on our website in the near future but we're not quite there yet. Please get in touch for future shipments and we'll be happy to look at alternative options. Kind Regards, Tracy.

Mauvais

Vérifiée par Feefo

13 years ago

I had the pleasure of dealing with James this time around (and a little bit with…

I had the pleasure of dealing with James this time around (and a little bit with Tracy, too), and I must say that forward2me has an all around fantastic team! There were some small hiccups with this...

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forward2me

13 years ago

Many thanks for taking the time to feedback to us - your comments are really important to us. We're really pleased that you enjoyed our customer service, we do try really hard to look after our customers and do all we can to help. We look forward to helping you out again very soon. Kind Regards, Michelle.

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?