Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

They came up with an alternative way of sending as the DHL shipping was too…

They came up with an alternative way of sending as the DHL shipping was too expensive to justify for just a t-shirt. Received in good order.

forward2me

13 years ago

Thanks for taking the time to leave us with your feedback - it's much appreciated. We're pleased you received everything as expected - if you'd like us to look into other options for future shipments please just get in touch. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Excellent service. Quick, prompt and efficient. Will certainly continue using this service. Great work.

forward2me

13 years ago

Thanks for your feedback. It's great to hear that you found our service to be quick, prompt and efficient. We'll look forward to receiving more packages for you. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Excellent service - great communication and quick delivery. Looking forward to my next UK purchase…

Excellent service - great communication and quick delivery. Looking forward to my next UK purchase that doesn't ship to Oz!

forward2me

13 years ago

Thanks for taking the time to leave us with your feedback - it's much appreciated. It's great to hear that you were happy with our service and we'll look forward to helping you again in the future. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

I had my doubts at first for the unknowing. But i was wrong. very quick delivery.…

I had my doubts at first for the unknowing. But i was wrong. very quick delivery. easy payments. i am very happy.

forward2me

13 years ago

Many thanks for your kind comments - we really appreciate your feedback. We're delighted to hear that everything went smoothly for you and we hope that you now have confidence in our service to use us again when required :) Have a great day. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

I found the service to be excellent - company site extremely well set up, easy to…

I found the service to be excellent - company site extremely well set up, easy to understand. My goods arrived quickly and well wrapped. Am already using the service again. Would certainly recommend!!

forward2me

13 years ago

Thanks for your kind comments. We're really pleased to hear that you found everything easy to understand and everything arrived as expected. We'll look forward to shipping to you again in the near future. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

I was extremely surprised at how quickly my package came in. I was also surprised at…

I was extremely surprised at how quickly my package came in. I was also surprised at the competence, having paid the fee a week and a half after tey confirmed that they had the package. They...

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forward2me

13 years ago

Many thanks for your comments - we really appreciate your feedback. We're delighted to hear that you were impressed with the speed of delivery and we will look forward to shipping to you again in the near future. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Great people, perfect and professional communication. What else to say? I will definitely use forward2me…

Great people, perfect and professional communication. What else to say? I will definitely use forward2me again! Thanks

forward2me

13 years ago

Thanks for taking the time to leave us with yoru feedback - we really appreciate your comments. Have a great day. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

The best service what I know! I am very pleased.

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback. We're delighted to hear that you are very pleased with our service - we hope we'll be able to help you out again in the near future. Have a great weekend. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Extremely fast service - a tad expensive, but well worth the money. Would most definitely…

Extremely fast service - a tad expensive, but well worth the money. Would most definitely use forward2me another time.

forward2me

13 years ago

Thanks for your feedback - we really appreciate your comments. We ship our parcels through DHL's Premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look at other shipping options in future we'll be more than happy to do this for you, just get in touch. Have a great weekend. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Good communication and efficient service.

forward2me

13 years ago

Thanks for taking the time to leave us with your feedback. We're pleased to hear that you were pleased with the service that we provided and we look forward to shipping to you again in the near future. Kind Regards, James.

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