Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

My package arrived quickly & I knew how it was progressing. It was a very…

My package arrived quickly & I knew how it was progressing. It was a very good service. I would have liked to have an option to choose a cheaper form of postage than DHL but am very pleased with the...

Lire plus

Mauvais

Vérifiée par Feefo

13 years ago

First: Shipping cost is so expensive! Second: DHL in Riyadh City refused to deliver it to…

First: Shipping cost is so expensive! Second: DHL in Riyadh City refused to deliver it to my home! Regards~

forward2me

13 years ago

Many thanks for taking the time to feedback to us - your views are important to us. We 're sorry to hear that you think our shipping costs are expensive. You have paid for a DHL premium door to door tracked service. If you feel that you have not received that service then please get in touch and then we can investigate it with DHL. The service is door to door - from your comments it doesn't sound like this was the case and we'd like to do something about that for you. from you. Kind Regards, Janet Grundy Operations Director

Mauvais

Vérifiée par Feefo

13 years ago

FAST SHIPPING AND GOOD QUALITY

Mauvais

Vérifiée par Feefo

13 years ago

Not sure whether it was forward2me or DHL's problem but my clutch didn't arrive until…

Not sure whether it was forward2me or DHL's problem but my clutch didn't arrive until 5 days later with international express in a very beat-up box. Nevertheless, the item came in decent condition.

Mauvais

Vérifiée par Feefo

13 years ago

I am very pleased with your service

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback. We're delighted to hear that you were pleased with the service and we'll look forward to receiving more parcels for you in the future. Have a great weekend. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Super fast, very efficient with great communication. Would be nice to have additional shipping options/costs.

forward2me

13 years ago

Thanks for your feedback - we really appreciate your comments. We ship the majority of our parcels through DHL's Premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look at other shipping options in future we'll be more than happy to do this for you, just get in touch. Have a great weekend. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Extremely satisfied, very good service. I would like to test the personal shopper experience as…

Extremely satisfied, very good service. I would like to test the personal shopper experience as well.

forward2me

13 years ago

Thanks for you comments - we really appreciate your feedback. We're more than happy to offer you our personal shopper service - if you have any questions don't hesitate to get in touch. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Always getting a great service from Forward2me. Well done and keep it up.

forward2me

13 years ago

Thanks for your feedback - we really appreciate it. We're pleased to hear that you've always received a great service from forward2me and we'll look forward to receiving more parcels for you in the future. Have a great weekend. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

The Rate the Company and service of forward2me is Excellent and Good.

forward2me

13 years ago

Thanks for your feedback - your comments mean a lot to us. It's great to hear that you were satisfied with our service and we look forward to shipping to you again in the near future. Have a great weekend. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

My overall experience with forward2me has been excellent. I have contacted them twice before shipping…

My overall experience with forward2me has been excellent. I have contacted them twice before shipping my last order, only to ask them to do their best with the shipping cost. Their response was...

Lire plus

forward2me

13 years ago

Many thanks for your feedback - it's much appreciated. We're really pleased to hear that yo have found our service to be excellent. If you have any queries in future please don't hesitate to get back in touch - we'll be more than happy to help. Kind Regards, James.

Vous n'avez pas reçu d'invitation pour un avis?

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

forward2me Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?