We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..
Service
0
/5
5
4
3
2
1
0
0
0
0
0
0
évaluations au cours de la dernière année
forward2me n'est plus un client actif de Feefo
Afficher les 13,904 commentaires
Mauvais
Vérifiée par Feefo
12 years ago
I needed a Lithium battery sent to Greece, and Amazon was not licenced to send it…
I needed a Lithium battery sent to Greece, and Amazon was not licenced to send it but Forward2me was , so it arrived quickly by courier, packaged perfectly. I had to pay a surcharge to have it sent,...
Lire plus
forward2me
forward2me
12 years ago
Many thanks for your comments.
We're pleased you managed to get your lithium battery delivered to Greece both quickly and well packaged. We aim to provide a personal service to our customers and are keen to make the shipping as easy as possible.
We hope you will use our service again in the future.
Kind regards,
Hilary.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
AMAZING SERVICE! THAT'S ALL THAT NEEDS TO BE SAID!
AMAZING SERVICE! THAT'S ALL THAT NEEDS TO BE SAID!
forward2me
forward2me
12 years ago
Many thanks for your feedback.
Great to read the word 'AMAZING'! We strive to offer the best service possible to all our customers and are delighted when this is acknowledged.
Hopefully we will be able to help you again in the future.
Kind regards,
Hilary.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
I have never seen a company with a so high service level.
They answer mails ind less…
I have never seen a company with a so high service level.
They answer mails ind less than 1 hour
And they help me out when my phone went dead.
Something unbeliveable. Excellent service.
forward2me
forward2me
12 years ago
Many thanks for taking the time to leave us your lovely comments.
It's great to be able to offer you such a high level of service. We aim to provide a service that is fast, reliable but above all personal and it's great when this is appreciated.
we hope you will use the service again in the future.
Kind regards,
Hilary.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Excellent service. Exceeded my expectation.
Excellent service. Exceeded my expectation.
forward2me
forward2me
12 years ago
Thank you so much for leaving us your feedback.
It's great to hear that we exceeded your expectations and provided you with an excellent service.
We hope to be able to help you again in the future.
Kind regards,
Hilary.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Ordered a Nexus 5. Very fast delivery and excellent support when i sent them an…
Ordered a Nexus 5. Very fast delivery and excellent support when i sent them an email. Outstanding service.
forward2me
forward2me
12 years ago
Many thanks for your kind comments.
It's great to hear that you received your Nexus 5 quickly. We are especially pleased that you thought our support and service was outstanding.
We hope you will use the service again in the future.
Kind regards,
Hilary.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Great customer service .. i was updated minute by minute given my options difinitly will…
Great customer service .. i was updated minute by minute given my options difinitly will be used again thanks
forward2me
forward2me
12 years ago
Many thanks for leaving such positive comments. Customer feedback is really important to us.
It's great to hear that you were impressed with our customer service - something we work very hard to get right! We aim to provide a service that is fast and reliable but also personal.
Good to know that you will use our service again. We look forward to hearing from you very soon.
Kind regards,
Hilary.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Great service but a bit expensive.
Great service but a bit expensive.
forward2me
forward2me
12 years ago
Many thanks for your comments - your feedback is important to us.
We're glad that you felt we offer great service.
However, we are sorry you felt the price was a bit expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door.
We can provide other cheaper methods of delivery but these have absolutely no guarantees.
We hope this helps to give you a better understanding of the service provided by forward2me and that you will consider using the service again in the future, maybe using an alternative method of delivery?
Kind regards,
Hilary.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
The original shipping cost was quite expensive.
As he advises me at the past I request…
The original shipping cost was quite expensive.
As he advises me at the past I request for other cheaper shipping methods.
In respond to my request he found me a cheaper shipping method.
Please try...
Lire plus
Mauvais
12 years ago
Excellent communication.
Even when a problem of wrong calculation of transport problem was solved by the charge of the company and not the customer.
Please find cheaper intermediate courier because in many cases transport costs exceed 50% of the value of the product and make it unprofitable transaction.
Thanks for the good cooperation.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
The original shipping cost was quite expensive.
As he advises me at the past I request…
The original shipping cost was quite expensive.
As he advises me at the past I request for other cheaper shipping methods.
In respond to my request he found me a cheaper shipping method.
Please try...
Lire plus
forward2me
forward2me
13 years ago
Many thanks for taking the time to feedback to us - we really appreciate it.
Please contact us for your next shipment and then we can offer you other shipping methods.
The intention is for you to be able to choose the service when we receive your parcel but we are not quite there with the development on the website that's required..
We look forward to taking care of your next shipment and offering other shipping methods if required.
Kind Regards,
Janet.
Janet Grundy
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
From UK to Athens within 20 hours after payment. Perfect service!!!
From UK to Athens within 20 hours after payment. Perfect service!!!
forward2me
forward2me
12 years ago
Many thanks for your feedback - your comments are important to us.
It's great that you felt you received 'perfect' service. We work very hard to provide a service that is fast, efficient and personal and it is great when this is appreciated.
We hope you will use the service again in the future.
Kind regards,
Hilary.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.