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Flooring Direct Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Alan Mills

5 years ago

Ce que Alan Mills a dit à propos de Flooring Direct:

Ordering was easy, delivery was prompt and customer services are excellent

Flooring Direct

5 years ago

Hi Alan, We are happy to know that our service was easy to use and you found what you were looking for. Our teams are always happy to help where possible:) Thank you, Flooring Direct Team

Mauvais

5 years ago

Nearly a month for delivery

It took nearly a month to have my order delivered, so don't order if in a rush

Flooring Direct

5 years ago

Hi, We are sorry to hear your order took a longer time than expected to be delivered. We aim to provide prompt service, however, sometimes delivery times can be prolonged due to circumstances out of our control. We hope to be of help for any future orders and we will try our hardest to make sure we provide a better service for you! Thanks! Flooring Direct Team:)

Mauvais

5 years ago

Good product and delivery

Delivery on time and a bery good product. Easy web sight to explore and found what i needed at a very good price

Flooring Direct

5 years ago

Hi, We are happy to hear you are pleased with your order. It's good to know our website is easy to navigate! Thanks:) Flooring Direct Team

Mauvais

5 years ago

Worst company I have had the misfortune to deal with

Stop trading

Peter Hattersley

Wakefield

5 years ago

Ce que Peter Hattersley a dit à propos de Flooring Direct:

Frustrating, annoying and unsatisfactory. Still do not have a z piece to fi

Ordered a z bar was delivered the wrong one was told that a replacement was being sent (express delivery) nothing arrived and when I checked was informed that there was insufficient stock

Joan Rowlands

5 years ago

Ce que Joan Rowlands a dit à propos de Flooring Direct:

Took a week to arrive. However pleased with quality and looks really good. Thanks.

Flooring Direct

5 years ago

Hi Joan, Great to hear you are pleased with your product. Sorry to hear it took longer than expected to arrive:( We are working through these times to the best of our ability, but unfortunately the delivery time can sometimes be prolonged. Thanks! Flooring Direct Team

Mauvais

5 years ago

cheap prices and good customer service

Flooring Direct

5 years ago

Hi, We are pleased to know you are happy with our service. We aim to provide competitive prices. Thanks, Flooring Direct Team

Sean Mackie

5 years ago

Ce que Sean Mackie a dit à propos de Flooring Direct:

Terrible service will not recommend to anyone

Actually send the right items

Flooring Direct

5 years ago

Hi Sean, We are sorry to hear about the issues you experienced with us. In the event that our stock runs low and we cannot send out the item ordered, we always look to find a suitable placement that is of the same, or if not, higher quality than the original product ordered, while replicating the overall appearance and features. In the unlikely event that the customer is not satisfied with the replacement, we accept the return and process it asap. We apologise that this roduct was unsuitable for you. The Flooring Direct Team

JULIE SANDS

5 years ago

Ce que JULIE SANDS a dit à propos de Flooring Direct:

DISAPPOINTED

I know this isn't your fault as a company but I never received my order and after calling 2 weeks on I was told it had been damaged in transit and returned to the depot . I had a week off work to be...

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Flooring Direct

5 years ago

Hi Julie, We are really sorry to hear that your order was damaged in transit. Unfortunately, after orders leave our warehouse we don't have much control over the delivery procedure. We are glad to hear our customer service team could be of assistance when it came to re-ordering your product. If there's anything further that we can do for you, please don't hesitate to contact us. Many thanks, Flooring Direct Team

Sean Weekes

5 years ago

Ce que Sean Weekes a dit à propos de Flooring Direct:

Clown company

Absolute shambles, they have sent out the wrong colour decking and trying to rectify this is beyond a joke!

Flooring Direct

5 years ago

Hi Sean, We are so sorry to hear you have experienced some issues with your order. To try our hardest to resolve these issues please contact our customer service team who will work with you to try and fix this issue for you. Thanks, Flooring Direct Team

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Comment les avis de Feefo sont-ils recueillis?

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Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?