I bought this router to be able to easily set up vpn with my Nord VPN service. I was not able to get it working without a significant reduction in my download speeds. So between the router and the...
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Customer Service
FlashRouters
7 years ago
Hello! I apologize for any issues you are having with your FlashRouter. I have sent over an email so our support team can assist you in getting your FlashRouter working well!
Évaluations des produits
Customer Service
FlashRouters
7 years ago
Hello! I apologize for any issues you are having with your FlashRouter. I have sent over an email so our support team can assist you in getting your FlashRouter working well!
received the router as a gift and it did not perform as described. we felt shortchanged.
Évaluations des produits
Customer Service
FlashRouters
7 years ago
Apologies that you feel shortchanged! I have sent out an email to you so we can take a look at your FlashRouter's configuration and improve the performance. We look forward to working with you.
Date de l'achat : 14/06/2019
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de FlashRouters:
Great service! I just wish that the auto kill would reset itself after it reconnects. I go times with smart devices not working due to no internet.
Customer Service
FlashRouters
6 years ago
Thanks for your suggestion, Jay! We'll pass along your suggestion to the development team.
Évaluations des produits
Customer Service
FlashRouters
6 years ago
Thanks for your suggestion, Jay! We'll pass along your suggestion to the development team.
Date de l'achat : 28/05/2019
0
Partager
Mauvais
7 years ago
Doesn't work...waste of money
Customer Service
FlashRouters
7 years ago
Thanks for posting your review. We have reached out via email to resolve this issue with you. Apologies for any inconvenience.
Évaluations des produits
Customer Service
FlashRouters
7 years ago
Hello! Thanks for posting your review and apologies that you have not had the best experience with your FlashRouter. I have reached out via email to arrange for our team to review your FlashRouter's settings to make sure that it is working every time you use it.
Date de l'achat : 13/06/2019
2
Partager
Mauvais
7 years ago
Unit ordered, configured and shipped in timely fashion...
Customer Service
FlashRouters
6 years ago
Excellent!
Évaluations des produits
Customer Service
FlashRouters
6 years ago
Sorry to hear that. If you're still having issues, please feel free to reach out to our support team.
Date de l'achat : 12/05/2019
0
Partager
TC
Trusted Customer
Toronto
7 years ago
Ce que Trusted Customer a dit à propos de FlashRouters:
Despite being advised of delivery in 6-8 weeks (!), the device arrived in 10 days. Any queries I had were answered promptly via e-mail. So, very good service.
My router is so slow. Getting actual help seems impossible. I dont know if something is wrong with my router because the range is so small compared with my tiny old router. Bizarre. Also, i sjed...
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Customer Service
FlashRouters
7 years ago
Hello! Apologies for this issue! I have reached out to you via email to arrange for a one on one remote support session with our support team to resolve the issues you are having!
Évaluations des produits
Customer Service
FlashRouters
7 years ago
Hello! Apologies for this issue! I have reached out to you via email to arrange for a one on one remote support session with our support team to resolve the issues you are having!
Date de l'achat : 14/05/2019
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de FlashRouters:
Delivered on time, set up was easy except the 5g only worked once, so now I have another product collecting dust, went back to my old router
Customer Service
FlashRouters
7 years ago
Hello! Apologies for this issue. I have opened a ticket for you with some helpful information with regards to the issue you are having. We are happy to assist in getting your 5GHz network working as well.
Évaluations des produits
Customer Service
FlashRouters
7 years ago
Hello! Apologies for this issue. I have opened a ticket for you with some helpful information with regards to the issue you are having. We are happy to assist in getting your 5GHz network working as well.
Date de l'achat : 12/05/2019
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de FlashRouters:
The product is set-up for purpose. very easy to use. Service Question to Mike answered in direct and easy to follow instruction. Very happy with service.
Thank you.
Customer Service
FlashRouters
6 years ago
Thank you for the kind words!
Évaluations des produits
Customer Service
FlashRouters
6 years ago
Glad to hear you're enjoying your Asus RT- AC5300!
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