Excellent service from ordering to shipping and return
Fireflyfriends
Fireflyfriends - UK
9 years ago
Thank you for the kind comments, these only make us work harder to be even better than we already are and help more children.
Regards, The Firefly Team
we are glad that you appreciated the service we provide. The modifications made to the GoTo seat have made it more comfortable, user-friendly and adaptable, we are glad you feel the same.
Regards, The Firefly Team
The phrase 'Game Changer' is an excellent one, it shows how much this product can open up possibilities for parents and children. That is also the best type of regret.
Regards, The Firefly Team
I had a problem with ordering online so rang customer service and Louise sorted me out by completing my order over the phone and dispatched it the same day. Very polite and understanding.
Fireflyfriends
Fireflyfriends - UK
9 years ago
we try and help the ordering process in any way is possible, so thank you for recognising the hard work we put in. The fact that this little girl has benefited from use of our products is fantastic news.
Regards, The Firefly Team
thank you for your kind words about our service. The ability to play sports with friends was a driving force behind the Upsee, and i'm glad that this is the case here.
Regards, The Firefly Team
I asked for return the sandals and after two months I have not received any response. This is a lack of respect to the client.
Fireflyfriends
Fireflyfriends - UK
9 years ago
I can only apologize to you for this error, and sincerely hope you got this resolved, if not, by all means contact us and we can resolve it for you.
Regards, The Firefly Team
I can't say anything good about the shipping service,first they responded with the wrong shipping address and when I tried to change it [twice] for some reason it didn't happen.Because of this it...
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Fireflyfriends
Fireflyfriends - UK
9 years ago
My sincere apologies for the issues you've been experiencing. I hope these have been resolved, if not, please contact us.
Regards, The Firefly Team
I'm glad that you have got good use from this product, and I will happily send your suggestion over to our design team so they can have a look at it for you.
Regards, The Firefly Team
Excellent costumer services and delivery in 3days as told
brilliant
Fireflyfriends
Fireflyfriends - UK
9 years ago
its great to hear that you enjoyed your full Firefly experience, and even now when using our products you are getting the most from the GoTo Seat.
Regards, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
