It was quite disappointing that it took a few days to debug an issue with the VAT exemption and when finally this was fixed, the export papers were not conform and the shipment returned back to...
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Richard
Fireflyfriends - UK
7 years ago
Hi Emanuel,
My sincere apologies for the original delays you encountered with the VAT Exemption Form, it is not something we had encountered before and we have subsequently resolved this, none the less we endeavor to ensure every customer's experience is excellent. Customs issues arise from time to time, and we do what we can to ensure they get the correct information as promptly as possible.
Please accept our apologies for any delay you have encountered, we have no doubt that you will love the product now that it has arrived with you :)
Thank you for your feedback.
Regards,
Richard
Date de l'achat : 12/12/2018
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Fireflyfriends - UK:
Never received the $100 gift card that was purchased
Richard
Fireflyfriends - UK
7 years ago
Hi Barbara,
Thanks for your feedback. I'm not sure why you did not receive this, however I have resent this to you. If you have any further queries, please contact Firefly at customer.enquiries@fireflyfriends.com
Regards,
Richard
Évaluations des produits
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Date de l'achat : 19/12/2018
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Fireflyfriends - UK:
My granddaughter loves her new bathing chair!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Évaluations des produits
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Date de l'achat : 08/12/2018
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Fireflyfriends - UK:
Our grandson is 2 and has central core myopathy. We gave this to him with his physical therapists blessing for Christmas. Day after Christmas and he wanted in it first thing this morning!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Évaluations des produits
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Date de l'achat : 25/11/2018
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Fireflyfriends - UK:
Firefly is a tremendous vendor of products for children with special needs. The quality and design of the items offered are first rate. The items we have acquired from FIREFLY have enhanced our...
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Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Évaluations des produits
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Date de l'achat : 26/11/2018
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Fireflyfriends - UK:
Very happy with product and excellent service
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Évaluations des produits
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
