Macrine was really helpful and handled my query swiftly. Sending troubleshooting tips and escalating when necessary. Happy to report a successful resolution.
Macrine
OvuSense
2 years ago
Thanks for taking the time to leave such wonderful feedback!
I am so glad that I was able to send troubleshooting steps and resolve the issue in a timely manner. If you require any further assistance, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Customer service team have been very responsive and very friendly and helpful. Thank you Macrine and Jenny for your help
Macrine
OvuSense
2 years ago
Thank you so much for your positive feedback!
I am thrilled to hear that you find our customer service friendly and helpful and that we are very responsive. We take pride in providing excellent service to our customers.
If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are always here to help!
Thank you again for your kind words.
Best Wishes,
Macrine
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Very fast response and did what I needed
Kate
OvuSense
2 years ago
Thanks for the taking the time to leave such wonderful feedback!
I am so glad that I was able to help with your order today and resolve the issue in a timely manner. If you require any further assistance, please don't hesitate to reach out again.
Best wishes,
Kate S
Customer Support Advisor
0
Partager
TW
Terri-Ann White
Vérifiée par Feefo
2 years ago
Ce que Terri-Ann White a dit à propos de OvuSense:
Quick and Helpful Response
When sending an email query, the response was extremely quick and very helpful. Linsay was able to help and sort it all out for me within 10 minutes.
Linsay
OvuSense
2 years ago
Hi Terri-Ann,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you in a speedy manner and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Excellent customer service
Macrine did an excellent job helping me this morning. Very efficient and professional. I am very impressed with the customer service she has provided me since using Ovucore.
Macrine
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you in an efficient and professional manner.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A
Customer Support Advisor
0
Partager
DH
Darrelle Harvey
Vérifiée par Feefo
2 years ago
Ce que Darrelle Harvey a dit à propos de OvuSense:
Quick & helpful customer support team!
Really great service. Ordered an incorrect item, emailed the customer service email. The responses were quick & helpful. Macrine was particularly helpful in supporting me with getting the right...
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Macrine
OvuSense
2 years ago
Thank you so much for your positive feedback!
We are thrilled to hear that you found our customer service to be great, helpful, and that we were able to provide fast and detailed answers to your inquiries.
We take pride in providing excellent service to our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. Our team is always here to help!
Thank you again for choosing us and for your kind words.
Best regards,
Macrine A,
Customer Support Advisor.
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Amazing little device
Very accurate small device. I wish it could do more or provide more data. It £20 subscription cost per month where you pay less with oura ring or Apple Watch. Nevertheless I was very impressed with...
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Macrine
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am delighted to hear that you are finding the Ovucore very accurate.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A
Customer Support Advisor
0
Partager
JD
Jennifer Duckworth
Vérifiée par Feefo
2 years ago
Ce que Jennifer Duckworth a dit à propos de OvuSense:
Excellent - answered queries efficiently and politely
Linsay
OvuSense
2 years ago
Hi Jennifer,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Partager
NP
Natasha Page
Vérifiée par Feefo
2 years ago
Ce que Natasha Page a dit à propos de OvuSense:
Always so quick at responding to emails. Very helpful and always so pleasant.
Linsay
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
Partager
GP
Grace Penner
Vérifiée par Feefo
2 years ago
Ce que Grace Penner a dit à propos de OvuSense:
👍🏻
Customer service was fantastic! Got a response so quick and exactly what I’d asked for!
Linsay
OvuSense
2 years ago
Hi Grace, I am delighted to hear that I was able to assist you and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
