Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

FBM Holidays Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/fbm-holiday | Feefo

Afficher les 2,339 commentaires

Ms Wack

4 years ago

Date de l'achat : 13/12/2020

Ce que Ms Wack a dit à propos de FBM Holidays:

FBM are my favourite holiday company, always helpful, efficient, friendly and they go out of their way to help if you have a problem.

Évaluations des produits

Mrs Davies

4 years ago

Date de l'achat : 14/12/2020

Ce que Mrs Davies a dit à propos de FBM Holidays:

A lovely property. Perfect after all the lockdown fatigue!

A beautiful property, lovely and clean and a box of welcome chocolates made it more welcoming along with the christmas decorations and lights

Évaluations des produits

Mr Monro

4 years ago

Date de l'achat : 12/12/2020

Ce que Mr Monro a dit à propos de FBM Holidays:

Welcoming staff

The people at FBM were kind understanding and helpful, even notifying us that we could have access to the apartment early, they were very Covid aware and prepared so we felt safe and well cared for.

Évaluations des produits

Mauvais

4 years ago

Date de l'achat : 11/12/2020

Excellent service

Kept us up to date on the Covina 19 restrictions . We were kept informed through telephone calls and e mails. The cottage was very clean

Évaluations des produits

Miss Stratton

4 years ago

Date de l'achat : 13/11/2020

Ce que Miss Stratton a dit à propos de FBM Holidays:

Pleasent stay

Large basic flat .well equiped for all needs .tv signall not the best could do with a booster aeril,suprised that dust. An cigarette but under coffee table beds an travel cot when the property is...

Tout lire

Carol

FBM Holidays

4 years ago

So sorry there was an issue with the TV signal and a couple ofcleaning shortcomings during your stay Miss Stratton. If you'd notified us, we would have asked the cleaning company to go back - we have passed on your comments to them. The later check-in and earlier check-out is to ensure the cleaners have time to disinfect everything and is for everyone's safety. It isn't really a day less - just a few house and is in everyone's best interest.

Miss Stratton

4 years ago

Good follow up advice an help from fbm ...never had any problems with using fbm .will always be happy to use againx

Évaluations des produits

Carol

FBM Holidays

4 years ago

So sorry there was some dust in one area and the over-sight of a cigarette butt under a piece of furniture Miss Stratton. That should not have been the case and we have told the owner of the company the owner uses for cleaning to speak with his cleaner and to ensure this does not happen again.

Miss Stratton

4 years ago

Positive an quick response .always helpful .love fbm x

Ms Hartman

4 years ago

Date de l'achat : 04/12/2020

Ce que Ms Hartman a dit à propos de FBM Holidays:

Perfect location & flat

We loved the flat, location, size, comfort was perfect for us. It was a treat getting up to see the sea from the living area, plus the bedroom. The flat was spotless, warm and had everything we...

Tout lire

Évaluations des produits

Mrs Gillam

4 years ago

Date de l'achat : 27/11/2020

Ce que Mrs Gillam a dit à propos de FBM Holidays:

Excellent customer service from FBM

Excellent service by FBM. When I had a slight issue with the heating at the property it was sorted immediately.

Carol

FBM Holidays

4 years ago

Thank you for your 5 star review of our service and your comments Mrs Gillam, They are much appreciated. Sorry to hear there were some issues with the heating, but pleased we were able to address it quickly for you. Carol

Évaluations des produits

Mr Hughes

4 years ago

Date de l'achat : 21/11/2020

Ce que Mr Hughes a dit à propos de FBM Holidays:

Absolutely outstanding service - thank you.

Fantastic service, friendly and very professional. They were very accommodating to our requirements also.

Évaluations des produits

Mr Williams

4 years ago

Date de l'achat : 10/11/2020

Ce que Mr Williams a dit à propos de FBM Holidays:

answered my queries clearly and honestly. Excellent choice of properties and access to office locally a bonus

Évaluations des produits

Mr Thomas

4 years ago

Date de l'achat : 28/11/2020

Ce que Mr Thomas a dit à propos de FBM Holidays:

Peaceful and relaxing

Excellent help given to arrange a last minute pre lockdown short break.

Évaluations des produits

Vous n'avez pas reçu d'invitation pour un avis?

À propos de FBM Holidays

FBM Holidays have been letting holiday cottages in Pembrokeshire for over 100 years. Now offering over 300 holiday homes, ranging from coastal holiday cottages to pet friendly apartments. You’ll be sure to find the perfect cottage for your time in Pembrokeshire. All of our holiday cottages and apartments are Visit Wales graded, to ensure they are the best quality for your self catering holiday. We offer three to five star properties, so whether you are looking for a budget get away or wanting to celebrate in luxurious five star home, we have plenty to choose from. If you have any queries about a property or want to find out a bit more about Pembrokeshire, give our award winning customer service team a call on 01834 844565. We look forward to welcoming you to Pembrokeshire, West Wales very soon.

Tout lire

01834 844565

Slate House, St Julian Street, Tenby, Pembrokeshire, SA70 7AS, United Kingdom

Soutien à la clientèle

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

FBM Holidays Évaluations

Down BelowAutres évaluations de ce produit (1)Voir le site Web du produitA gorgeous flat, in amazing position on the harbour, they've thought of every detail.

Freshwater Bay 16Autres évaluations de ce produit (2)Voir le site Web du produitBeautifully presented property and a real home-from-home with the aded bonus of being able to take our dog

Cobourg House 4Autres évaluations de ce produit (7)Voir le site Web du produitExcellent value for money, good self contained apartment, ideal for 2 and the lift was a life saver for my wife who has knee pain.

China CottageAutres évaluations de ce produit (3)Voir le site Web du produitEven though the pups could not sell alcohol we still had a brilliant time

The SnugAutres évaluations de ce produit (7)Voir le site Web du produitBasic but pleasent ,needs better cleaning

Paragon House 3Autres évaluations de ce produit (1)Voir le site Web du produitPerfect flat, location, comfort. It was a treat waking up and seeing the sea from the bedroom. And even better sitting at a table in the living area, where u could sit again and take in the views....Tout lire

Noe Acre 1Autres évaluations de ce produit (10)Voir le site Web du produitCouldn’t use 1 bedroom as had no heating in it for 3 days. Nice property but it took some heating. Had to keep buying logs to warm the house up on top of the central heating. Electric fire in lounge...Tout lire

Croft Court 74Autres évaluations de ce produit (20)Voir le site Web du produitVery surprised on how well maintained this property is. It appears to have been renovated recently and we were very pleasantly surprised. Would defiantly stay again

Laston House 2Autres évaluations de ce produit (15)Voir le site Web du produitStunning building. Grand and elegantly furnished. Not like a holiday let at all. Parking space outside a bonus.

The Dwelling PlaceAutres évaluations de ce produit (10)Voir le site Web du produitJust about everything we needed. Nice and warm and quiet.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?