Experience Oz Évaluations

Thanks for the great feedback! We’re glad you found a great deal and that your tickets came through smoothly.

Thank you for your review! We’re glad you found the booking process easy and that flexible options like Afterpay and the 48‑hour cancellation policy for the experience you booked were helpful. We appreciate you choosing us and hope you enjoy your experience.

We’re sorry for the confusion caused. Theme park tickets are valid for 12 months from the date of purchase, they are not purchased for a specific date. Park operating days and hours are managed by the venue and can change due to maintenance or other operational reasons with WhiteWater World being open seasonally on selected days from September to April. We recommend checking the park’s current opening schedule before selecting a date.

Thank you for your feedback. Availability can vary depending on supplier allocations and peak demand, which can result in some dates and times not being offered. The experience you have booked is run on a Monday, Wednesday and Friday with all availability for these dates being shown on our website to allow you to book for the next available date.

We appreciate your review. Fantastic to hear the customer service met expectations and the price was spot on 👍

Thanks so much for your review! We’re thrilled to hear you found the booking easy and enjoyed such great savings. We hope you had an amazing time at the theme parks and look forward to helping again in the future.

Hi there, we’re sorry to hear about your experience. Booking confirmations and vouchers are sent automatically to the email address used at checkout. If a confirmation hasn’t been received, we always encourage guests to contact us prior to their visit so we can assist straight away. Our team will be in touch shortly to assist. I hope you were able to enjoy your day at Sydney Zoo.