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ESE Direct Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 3,610 commentaires

Mauvais

9 years ago

The website ordering page was not as user friendly as it could be, but great service and quick delivery once the parts were ordered.

Michelle - Customer Care Supervisor

ESE Direct

9 years ago

Thank you so much for your feedback, we really do appreciate it.

We are sorry to learn that you experienced issues with our webpage - I have emailed you regarding this, so that we can get this rectified for in the future.

Thank you once again, and we hope to welcome you back as a customer again in the future.

Date de l'achat : 21/08/2017

Mauvais

9 years ago

Excellent. Have used several times never any issues

Michelle - Customer Care Supervisor

ESE Direct

9 years ago

Thank you so much for your kind words :)

The Team at ESE Direct are delighted to hear that you are happy with the service you have received. We really appreciate you taking the time to leave your review.

Thank you

Évaluations des produits

Date de l'achat : 16/08/2017

Customer

9 years ago

Ce que Customer a dit à propos de ESE Direct:

Still waiting for it to arrive !!!!

I have not received this item yet.

Ryan - Customer Care

ESE Direct

9 years ago

Good Morning, thank you for your feedback. As per our earlier conversation we are happy that your order has now been delivered. We do sincerely apologise for the delay in your order and we have spoken to the supplier to ensure that this won't happen again.

Date de l'achat : 20/08/2017

Customer

Lancaster

9 years ago

Ce que Customer a dit à propos de ESE Direct:

Easy to use website - easy to order and very prompt delivery.

Michelle - Customer Care Supervisor

ESE Direct

9 years ago

Thank you so much for your kind words Brian, and for taking the time to leave your positive review.

We hope to welcome you back as a customer again in the future.

Have a great day :)

Évaluations des produits

Date de l'achat : 18/08/2017

Mauvais

9 years ago

Let me down and no attempt to attone

I was let down at the last minute and only offered a more expensive product. You could have offered a discount on the more expensive product to compensate for reneging on the order you accepted.

Ryan - Customer Care

ESE Direct

9 years ago

Hello, thank you for your feedback. We do sincerely apologise for the poor service that you have received and we are looking at ways of improving this for the future.

Évaluations des produits

Date de l'achat : 17/08/2017

Customer

Plymouth

9 years ago

Ce que Customer a dit à propos de ESE Direct:

very poor was advised product had been delivered on 23 August but it didn't arrive until 31st August after we had to make 3 telephone calls to find it

Ryan - Customer Care

ESE Direct

9 years ago

Good Morning Jack. We do apologise for the delay in your order, I have spoken to one of your colleagues this morning and we understand that your order who has confirmed that your order has now arrived. We are in discussions with the supplier to ensure that this dose not happen again in future.

Évaluations des produits

Date de l'achat : 17/08/2017

Mauvais

9 years ago

GOOD COMPANY TO DEAL WITH

VERY CLEAR WEB SITE EASY PAYMENT SYSTEM GOOD DELIVERY TIME

Michelle - Customer Care Supervisor

ESE Direct

9 years ago

Hi there,

ESE Direct really do appreciate your positive review, and we would like to thank you for your kind words.

We are glad that you have received the flammable liquid storage cabinets, in plenty of time for your requirements.

We hope to welcome you back as a customer again in the future.

Have a great day! :)

Date de l'achat : 02/08/2017

Customer

9 years ago

Ce que Customer a dit à propos de ESE Direct:

Quick and speedy delivery

Michelle - Customer Care Supervisor

ESE Direct

9 years ago

Hi Sue

Thank you so much for your positive review!

ESE Direct really do appreciate your comments, and we hope to welcome you back as a customer again in the future :)

Date de l'achat : 14/08/2017

Customer

London

9 years ago

Ce que Customer a dit à propos de ESE Direct:

6 Drum Containment Tray 1000 x 550 x 150h 60 litre capacity

The customer service representative was very helpful, polite and patient.

Ryan - Customer Care

ESE Direct

9 years ago

Hello Shola. Thank you for your positive review it is much appreciated, we do hope to hear from you again in the future.

Date de l'achat : 09/08/2017

Mauvais

9 years ago

Good service, good product

The experience of buying from ESE was good. The delivery was made as soon as proof of payment was received.

Ryan - Customer Care

ESE Direct

9 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Évaluations des produits

Date de l'achat : 08/08/2017

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ESE Direct Évaluations

Small, Shallow Flexi Tray / Work Mat That Fits 1 x GridPlus d'avis sur ce produitVoir le site Web du produitHighly recommended, not used the grid

Key Lock Folding Parking Post Yellow (Fixings For: Tarmac)Plus d'avis sur ce produitVoir le site Web du produitSolid piece of metalwork - easy to fix - and works well

Cobadot Rubber Flooring Black per Metre 3mm Thick x 1.2m WidePlus d'avis sur ce produitVoir le site Web du produitZero - I never received it so I can't tell, but the service was poor

Premises are under CCTV surveillance - Self Adhesive Sign 300 x 400mmPlus d'avis sur ce produitVoir le site Web du produitvery good already in use .

2 Drum Work Floor Spill Containment Yellow 1.6m x 0.8m 121 litresPlus d'avis sur ce produitVoir le site Web du produitIdeal for what we wanted. Value for money.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?