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Emerald Life Évaluations

Évalué
Exceptionnel

Insuring Today's Diversity

Service
4.8
/5

5

4

3

2

1

29

1

1

0

1

32

évaluations au cours de la dernière année

Afficher les 397 commentaires
Mauvais
7 months ago
Date de l'achat : 19/11/2024
Good value for money.
Prompt communication, reasonable premiums and excellent cover.
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your custom. We very much appreciate it. Kind regards Emerald Customer Service
Mauvais
7 months ago
Date de l'achat : 21/04/2024
A Breath of Fresh Air!
Thus far, all my interactions with Emerald Life have been swift and slick - such a welcome change from the many other financial institutions I have dealt with in recent years!
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your kind words and we hope that these interactions will continue! Kind regards Emerald Customer Service
SR
S K Rana
7 months ago
Date de l'achat : 18/11/2024
Ce que S K Rana a dit à propos de Emerald Life:
Great Service
Service is good and dealt with my enquiry very efficiently
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your kind words and we are glad that we helped. Kind regards Emerald Customer Service
Mauvais
7 months ago
Date de l'achat : 15/11/2024
Friendly, helpful and personal service.
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your kind words and we are glad that we were able to assist you in your query. Kind regards Emerald Customer Service
Mauvais
8 months ago
Date de l'achat : 24/10/2024
Always helpful. No long wait to get through on the phones. I have used for 3 years now and would definitely recommend.
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Steve Wardlaw
Emerald Life
8 months ago
Many thanks for your kind words. It is always a pleasure to speak with you and glad that we could assist. Kind regards Emerald Customer Service
AL
Alex
9 months ago
Date de l'achat : 11/10/2024
Ce que Alex a dit à propos de Emerald Life:
Very helpful
Very helpful service. The person on the phone was very polite and helped swiftly set up home insurance, answering questions along the way.
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Steve Wardlaw
Emerald Life
9 months ago
Dear Alex, Thank you for your kind words. I hope that the assistance and knowledge on coach houses was helpful. Kind regards Emerald Customer Service
EF
Elizabeth France
9 months ago
Date de l'achat : 07/10/2024
Ce que Elizabeth France a dit à propos de Emerald Life:
Friendly efficiency
The phone was answered straightaway. The advisor (Adrian) was very helpful and friendly. The quote and later setting up the payment and policy were delivered smoothly and promptly.
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Steve Wardlaw
Emerald Life
9 months ago
Dear Elizabeth, Thank you for your kind words. We have passed that feedback to Adrian who was very pleased indeed! We are glad that we could be of assistance. Kind regards Emerald Customer Service
Mauvais
9 months ago
Date de l'achat : 25/09/2024
Good service
Very helpful when phoned with questions.
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Steve Wardlaw
Emerald Life
9 months ago
Dear C, thank you for your kind words. We spend extra time selecting and training our call centre staff as we know if makes a real difference for our customers. Have a great week! Emerald Customer Service
Mauvais
9 months ago
Date de l'achat : 13/09/2024
cheerful, kind, polite and helpful
Always cheerful, kind, polite and helpful
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Steve Wardlaw
Emerald Life
9 months ago
Many thanks for your kind words and your continued custom! Kind regards Emerald Customer Service
IG
Ieuan Green
10 months ago
Date de l'achat : 30/08/2024
Ce que Ieuan Green a dit à propos de Emerald Life:
Excellent very good
À propos de Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.
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286 Queensbridge Road, London, Greater London, E8 3NH, United Kingdom
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À propos de Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.