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Easybook Training Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Easybook Training:

Not being informed at the time of my booking and completing my days course only to find out a few weeks later that i had completed the wrong course and would have to complete the correct course at a...

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Lucy Tier

Easybook Training

9 years ago

Thank you for your feedback. We are sorry to hear that you were dissapointed with our service following your booking on our website for the SSSTS Refresher Course. Our website and the CITB do stipulate that any SSSTS Refresher courses do require delegates to have previously attended the full SSSTS course and unfortunately you had never completed the correct course in the first instance.

In order to assist you with achieving the full SSSTS qualification, Holly had negotiated a heavily discounted fee and booked your place on an agreed date in July; sadly you did not attend on the day and we have been unable to contact you via phone or email since. Should you still require the course please do get in touch. Kind Regards Lucy

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Easybook Training:

Very poor training room, with wet paint on the floor! It felt more like a car workshop than a training room. The powerpoint presentation was also poor with many pages showing out of date information,...

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Lucy Tier

Easybook Training

9 years ago

Thank you for your feedback regarding the training recently undertaken. We have raised your concerns with the training centre and they are grateful for the comments raised. The venue is relatively new and also used for forklift training which involves practical and classroom tutoring. As part of their improvement they will now be looking to carpet half of the venue for the classroom section. The course presentation was structured in line with the CITB syllabus and scheme rules but will be reviewed and trainer given some more guidance to assist with his style of delivery. We hope the service you have received from the team as Easybook Training has been of a high standard and we look forward to assisting with any future course bookings you may have. Best Regards Lucy

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Easybook Training:

It's just easy....

Always happy with the service we get!.. as it is just ..easy....

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Easybook Training:

Very useful subjects covered

Covered all aspects of both legal and health. And safety issues very informative.

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Easybook Training:

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Easybook Training:

booked a new course using a credit note from last year.staff very helpful

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Easybook Training:

All good and easy to deal with

Mauvais

9 years ago

Very professional

Would recommend in the future.

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Easybook Training:

Helpful and efficient

Very helpful and information sent.

Mauvais

9 years ago

Recomiendo este curso por la disponibilidad de toda la entidad y su profesionalidad en la impartición del mismo.

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