We have consistently good service through Drive South Africa, however, this time we waited for 24hrs before we received the booking confirmation.
Elzanne
Drive South Africa
8 years ago
We value your feedback and thank you for bringing this to our attention.
Our aim is to always assist within the allocated turnaround time of 2 hours and although there are sometimes unavoidable delays with after hour payments received and the sourcing of vehicles, this kind of time delay is most certainly not the norm. We will follow up with the Consultant and will continually strive to deliver the best service to our clients.
Kind Regards
The Drive South Africa Team
Date de l'achat : 08/11/2017
0
Partager
Mauvais
Vérifiée par Feefo
8 years ago
Excellent, thank you very much. The staff was professional and very friendly.
Date de l'achat : 06/11/2017
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
Quick, responsive replies - good deals...
Date de l'achat : 03/11/2017
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
I was honesty going to rate 5...but my experience when I got to the branch to collect a car that I initially wanted it was not reserved even though I made an arrangement.I had to sacrifice for what I...
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Elzanne
Drive South Africa
8 years ago
Thank you for your feedback.
We always do our best to assist our clients, but unfortunately due to the constant additions to the Suppliers fleet we are only able to guarantee vehicle groups and not specific vehicles. We do submit our client's specific requests to the Supplier but unfortunately these are subject to availability at the branch and we have no way of monitoring this.
We trust this clears up your concerns.
Kind Regards
The Drive South Africa Team
Date de l'achat : 07/11/2017
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
I enjoyed working with you until you added that ridiculous R14 500 deposit for standard cover insurance. Are you chasing us away?
Elzanne
Drive South Africa
8 years ago
Thank you for taking the time to supply us with your feedback.
Drive South Africa is an online booking Agent for South Africa’s leading Car Rental Companies. Our rates are fluid and change daily depending on the yield/occupancy of our Suppliers. In addition to these factors, these Suppliers also adjust their rates and Security Deposits based on the damages incurred on the vehicles through accidents, reckless driving and general negligence by the Renters.
We will however continue to try and source the best available rates and deals for all our clients.
Kind Regards
The Drive South Africa Team
Évaluations des produits
Date de l'achat : 06/11/2017
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
The service was very excellent and the gave me good and affordable rates.
The best service I have ever received in my life of renting cars. The team is very friendly and always ready to assist. At first i thought it will be difficult if I dont have the designated person to...
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Évaluations des produits
Date de l'achat : 06/11/2017
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
Caoe Town
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
