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Dream Doors Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Trusted Customer

Vérifiée par Feefo

Didcot

10 years ago

Ce que Trusted Customer a dit à propos de Dream Doors:

Efficient, polite,courtious ,good time keeping and very neat

I was very impressed with the service

Date de l'achat : 20/11/2015

0

TC

Trusted Customer

Vérifiée par Feefo

Iffley. Oxford

10 years ago

Ce que Trusted Customer a dit à propos de Dream Doors:

Efficient, professional, a real 'family firm' Thank you all so much.

I love my updated kitchen. I never wanted a new kitchen as it worked perfectly for the two of us so this was the most efficient way to update quite an old fashioned look. Everything went perfectly...

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Évaluations des produits

Date de l'achat : 19/11/2015

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Mauvais

Vérifiée par Feefo

10 years ago

very happy with our new kitchen.

A great bunch of people to work with. No pressure sales and reliable workmen, on time and clearing up after themselves. A great way to transform your kitchen without ripping out all of the units.

Évaluations des produits

Date de l'achat : 26/09/2015

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Mauvais

Vérifiée par Feefo

10 years ago

Very polite and thorough. Attentive to every small detail. Friendly and competent service and staff always arrived on time.

Évaluations des produits

Date de l'achat : 24/11/2015

0

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Trusted Customer

Vérifiée par Feefo

Oxford

10 years ago

Ce que Trusted Customer a dit à propos de Dream Doors:

Beware when buying doors from Dream Doors and check boxes for damages

BEWARE. Got our doors to find one was damaged and the holes were drilled in the wrong place, sent it back to be told it was not damaged when it left them so had to order a new door from them at a...

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Évaluations des produits

Date de l'achat : 18/11/2015

0

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Trusted Customer

Vérifiée par Feefo

Bridgnorth, Shropshire.

10 years ago

Ce que Trusted Customer a dit à propos de Dream Doors:

Dream doors delivered my kitchen to a high quality and efficient service.

An excellent service, high quality workmen and efficient organisation, I can't fault the service.

Évaluations des produits

Date de l'achat : 28/10/2015

0

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Trusted Customer

Vérifiée par Feefo

Staffordshire

10 years ago

Ce que Trusted Customer a dit à propos de Dream Doors:

Dream kitchen

Love the look of my new kitchen thanks to dream doors.excellent fitter and service.would recommend to everyone.

Évaluations des produits

Date de l'achat : 20/11/2015

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Mauvais

Vérifiée par Feefo

10 years ago

Prior to signing the contract, they could not have been more helpful. Once I'd signed on the dotted line, it was a case of me doing all the chasing and not being kept up to date on what was going on....

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Laura

Dream Doors

10 years ago

Unfortunately we lost a member of staff recently and at the busiest time of the year it is difficult keeping up with communications when our client is not available as happened on this occasion. The property was empty and communication with the client was difficult because she was not at the property whilst the work was being carried out. Hence, we were unable to carry out our normal handover procedure to the client and were not aware of any outstanding snagging issues until brought to our attention by the client. We scheduled and carried the outstanding work, but again as the client was not available it took longer than normal to gain confirmation that the work was complete. We agree that communications between ourselves and our client could have been swifter and with new staff in now in place we are back on track. Based upon our client’s feedback we will be reviewing our procedures for signing off jobs in situations where the client is not available.

Mauvais

10 years ago

I absolutely appreciate that Dream Doors was experiencing a higher than usual volume of work and the workload to staff ratio was tricky during the time they were working on my kitchen. However, the implication that the difficulty in this process was due to my lack of availability is really inappropriate and I'm actually quite insulted by this! Whilst I wasn't living in the house while the work was being completed, I was available and contactable all the time and Dream Doors had all my contact details. If Dream Doors needed me at the house, I would have made arrangements to be there (which I always did when I was asked). My issue is not the length of time the work took or the quality of work. To me good customer service is not about doing everything on time or perfectly, it's about being kept in the loop and being made to feel like your needs as a customer are being considered and met - basically that you and your custom is valued. I'm afraid the response above from Dream Doors has only reinforced my initial negative opinion, which at the end of the day is a shame for both parties.

Évaluations des produits

Date de l'achat : 17/07/2015

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Mauvais

Vérifiée par Feefo

10 years ago

Dream Doors Feedback

Friendly professional service. The fitter arrived at the agreed time, double checked certain details of the work with me to ensure everything was as I wanted and finished when expected. Very pleased...

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Évaluations des produits

Date de l'achat : 09/08/2015

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Mauvais

Vérifiée par Feefo

10 years ago

Dream Doors Abingdon

Very friendly and approachable, listened to requests. Fitter was very good and efficient. Not everything quite right on the day but was sorted within weeks. Would recommend to others.

Évaluations des produits

Date de l'achat : 08/08/2015

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Dream Doors Évaluations

kitchen doorsAutres évaluations de ce produit (17)Voir le site Web du produitEasy to keep clean and looking good. Good quality.

kitchen doorsAutres évaluations de ce produit (17)Voir le site Web du produitGood quality products, excellent work tops and doors.

kitchen doorsAutres évaluations de ce produit (17)Voir le site Web du produitMakes our kitchen look as good as new. Quality of product very good and well fitted. We liked their attention to detail. Every small matter dealt with efficiently and every obstacle in fitting...Lire plus

kitchen doorsAutres évaluations de ce produit (17)Voir le site Web du produitThe doors are what they are doors

kitchenAutres évaluations de ce produit (9)Voir le site Web du produitMy ideas delivered to above my expectations and listened to my plans in a pro active and can do attitude ~ I am very pleased with the finished result.

kitchenAutres évaluations de ce produit (9)Voir le site Web du produitGreat.good choice of colours.great price.

kitchenAutres évaluations de ce produit (9)Voir le site Web du produit

kitchen doorsAutres évaluations de ce produit (17)Voir le site Web du produitVery happy with my refurbished kitchen. The changes make it look brand new.

Kitchen makeoverAutres évaluations de ce produit (3)Voir le site Web du produitVery happy with our makeover and it has made our kitchen seem larger and lighter.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?