Merchant Logo

Dobies Évaluations

Évalué
Excellent
Service
4.3
/5

5

4

3

2

1

1,178

298

134

76

122

1,808

évaluations au cours de la dernière année

Afficher les 8,605 commentaires
Mauvais
3 years ago
Date de l'achat : 15/09/2021
Prompt delivery
Seeds arrived promptly. Can’t add more as not planting until next spring
Merchant Logo
Naomi
Dobies
3 years ago
Many thanks for your 5 star review. I am glad to hear the seeds arrived promptly and hope they grow to give you a good crop next year. Thank you for taking the time to leave your comments.
Mauvais
3 years ago
Date de l'achat : 14/10/2021
Good products poor customer service
Have less patronising members of staff who are actually interested
Merchant Logo
Naomi
Dobies
3 years ago
I am sorry if you have experienced poor customer service. I can confirm this is most unusual and our customer service team are normally polite, helpful and interested in helping with any queries. Your comments are appreciated and will be passed on.
PS
Paula Smith
Devon
3 years ago
Date de l'achat : 14/09/2021
Ce que Paula Smith a dit à propos de Dobies:
Great plants, very healthy
yes I would always buy from Dobies, their plants are really good and never disappoint; Their packaging of plants is pretty good too, plants arrive in good condition
Merchant Logo
Naomi
Dobies
3 years ago
Thank you for your 5 star review. It is great to know that our plants never disappoint and our packaging is good. Thank you for taking the time to let us know. Your comments are appreciated.
SW
Sue Watson
3 years ago
Date de l'achat : 13/09/2021
Ce que Sue Watson a dit à propos de Dobies:
Dead plants
Pansies that I ordered took too long to come and some were dead when they arrived. They did get replaced but would have preferred not to have to complain.
Merchant Logo
Naomi
Dobies
3 years ago
Thank you for taking the time to leave your review. I am sorry to hear the Pansy plants were delayed and some were not up to standard on arrival. I can see replacements were ordered and I hope they arrived safely. We do appreciated your comments and hope the plants do well for you.
TP
Trevor Potten
3 years ago
Date de l'achat : 13/09/2021
Ce que Trevor Potten a dit à propos de Dobies:
Watch out for poor delivery times it kills plants
50% of plants were bad or dead
Merchant Logo
Naomi
Dobies
3 years ago
I am sorry if you are not happy with your order. I note your Bulbs were despatched 13th September and were delivered 15th September. Please let us know which of the Bulbs were not up to standard to enable us to help.
À propos de Dobies
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
Tout lire
Dobies, Long Road, Paignton, Devon, TQ4 7SX, United Kingdom
Award

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Pourquoi faire confiance aux avis de Feefo?

À propos de Dobies
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.