Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Directline Flights Évaluations

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

évaluations au cours de la dernière année

Afficher les 17,581 commentaires

Mr Brown

4 years ago

Ce que Mr Brown a dit à propos de Directline Flights:

IT WAS FINE ESPECIALLY AS I BOOKED ON THE PAGE MARKED RYANAIR AND THEN RECEIVED NOTIFICATION THAT I HAD BOOKED THRU THIRD PARTY AND I VERY BADLY WANTED TO BOOK AIRPORT ASSIST AS WE ARE 88 AND 96. ...

Lire plus

Sara Bradley

Directline Flights

4 years ago

Dear Mr & Mrs B, Thanks for your feedback. If you need any help arranging your assistance or checking in and obtaining your boarding passes please let me know and we will do this for you. Best regards Sara Directline Flights.Customer Service Team.

Mrs Shipley

4 years ago

Ce que Mrs Shipley a dit à propos de Directline Flights:

Efficient and easy to follow,would recommend to my friends and family Thank you

Mauvais

4 years ago

Excellent service

I am partially sighted and both Richard and Lucy were extremely helpful and a delight to speak to.

Sara Bradley

Directline Flights

4 years ago

Dear Ms B, Thanks for your lovely feedback. I will make sure that this is passed on to Lucy and Richard. Best regards. Sara Directline Flights Customer Service Team.

Mrs Taylor

4 years ago

Ce que Mrs Taylor a dit à propos de Directline Flights:

Easy to book

Booked online, quick and easy

Mauvais

4 years ago

Easy to deal with

They were very easy to book with on the web. I liked the fact that they sent a lovely E-Mail to thank me for the booking

Mr Steele

Stoke on trent

4 years ago

Ce que Mr Steele a dit à propos de Directline Flights:

First time I've used them, had a minor problem and they rang me straight away and helped me

Mr Mccann

4 years ago

Ce que Mr Mccann a dit à propos de Directline Flights:

Simple uncomplicated process

Mrs Eileen Woolverton

4 years ago

Ce que Mrs Eileen Woolverton a dit à propos de Directline Flights:

good customer service

Had to contact direct line because of not receiving information - received appropriate information and response very quickly - thank you Gemma

Mauvais

4 years ago

Functional and effective.

Functional and simple. All you need really.

Mrs Woolverton

4 years ago

Ce que Mrs Woolverton a dit à propos de Directline Flights:

no paperwork received a week after booking - worrying

The booking was quite straightforward. However I have only received, a week after booking, a thank you for booking e mail not confirmation of flight details for me to check. I'm sure it is an...

Lire plus

Sara Bradley

Directline Flights

4 years ago

Dear Mrs Woolverton, Thanks for your feedback. I can confirm that your booking confirmation was sent to you within 20 seconds of your flight booking being made. I note that you have a Yahoo email address. I would encourage you to check your Spam/Junk folders as it is highly likely that your personal security settings directed the email there. I also note that we received no call or email from you about your missing email. Had you contacted us one of the team would have been more than happy to resend this to you. I have just re-sent this to you now, please check your Spam/Junk folder as you will probably find it there. if not, please call me on 020 8239 5045 and we can make alternative arrangements. Best regards. Sara Directline Flights Customer Service Team.

Vous n'avez pas reçu d'invitation pour un avis?

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo