Ce que Mr Ali Nabizadeh a dit à propos de Destination 2:
Great service
0
Partager
MW
Mrs Patricia Williams
2 years ago
Ce que Mrs Patricia Williams a dit à propos de Destination 2:
wow what a deal 👍
Beverley was amazing to deal with. Great price and service. Highly recommended and since my niece has sorted this for me she has told others about your company. 😁
0
Partager
MH
Mrs Jacquelyn Hobson
2 years ago
Ce que Mrs Jacquelyn Hobson a dit à propos de Destination 2:
Excellent prices, poor communication
Not the best for communication. I have an email unanswered. Disappointed because you was recommended to us
Holiday nit taken yet so fingers crossed it goes well
Your prices are very good
Customer support
Destination 2
2 years ago
Mrs Hobson we appreciate your comments and are pleased our prices are competitive. Please do allow the team opportunity to respond to you as their auto reply advises - this can be up to 7 working days.
MH
Mrs Jacquelyn Hobson
2 years ago
In all fairness it was over 7 days ago that I emailed but thank you for your response anyway
0
Partager
Mauvais
2 years ago
Kirsty was extremely helpful and provided numerous quotes untill we chose.
0
Partager
Mauvais
2 years ago
Never booked a holiday elsewhere when our full names have not been put on the tickets to agree with our Passports despite querying this with them. Hope we don't have issues at the airports!!
Customer support
Destination 2
2 years ago
We regret you feel that this warrants such a low review of our service, the process may not be as you have experienced before but the information given has been correct.
0
Partager
KM
Km
2 years ago
Ce que Km a dit à propos de Destination 2:
SERVICE NOT USUAL STANDARD
Good deal but stressful booking. Flights weren't available after booked and paid. So changed them but then board basis was booked wrongly. Took days of chasing and customer services were beyond...
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Customer support
Destination 2
2 years ago
Hello Kerry thank you for your comments here, it certainly does not appear to be that your booking arrangements have gone as smoothly as usual. We are sorry for any issues, as you know when booking online the arrangements are only a request and subject to confirmation as in the case of your flights. We will address internally the content of your review for any improvement and escalate the refund aspect.
KM
Km
2 years ago
Still awaiting my refund. No emails. Voicemails. hardly an escalation. Booked holiday on 18th May so sufficient time to actio.n. Really poor. Service overall. I Have amended my score accordingly Avoid. I'm also advised that the company should not be charging an admin fee for Amex as any charges like this should be then administered to all cards. I am investigating this advise further to gain clarity. Send me the money you owe me.
Customer support
Destination 2
2 years ago
Ms Weller we are sorry you have amended your review rating due to not receiving a refund, this was actually done on 15 June and should be within your account. Please do contact our customer service team via the normal channels as they can provide codes to assist your bank if they have not yet deposited the funds, these have certainly left us.
0
Partager
Mauvais
2 years ago
The booking expert was relatively seamless and worked well for me.
However before I booked I asked few questions which I would have liked clarified before proceeding.I received the usual automated...
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0
Partager
MM
Mr Robert Marvin
2 years ago
Ce que Mr Robert Marvin a dit à propos de Destination 2:
Great service. Helpful. Would use again if holiday goes well.
0
Partager
MA
Mr Farshad Abaian
2 years ago
Ce que Mr Farshad Abaian a dit à propos de Destination 2:
The website is great. Prices were competitive. Booking was very user friendly. After sales ommunication with agent to change aspects of booking was bad. Cheaper and easier to cancel and buy again....
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