Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Decant Index Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Mauvais

Vérifiée par Feefo

4 years ago

everything was done at my speed was alway ask if he could phone back

everything was done at my speed talk throughly about every step

Ellie

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

Vincent Rawcliffe

Vérifiée par Feefo

4 years ago

Ce que Vincent Rawcliffe a dit à propos de Decant Index:

Caution make sure it is right for you

I would say don’t invest in cask whisky unless you have plenty of money you don’t need access to for many years

Ellie

Decant Index

4 years ago

Thank you for taking the time to leave a review, we really appreciate it.

Mauvais

Vérifiée par Feefo

4 years ago

Punctual, personal, personable, effective, thoughtful. Always with the client's interest at heart.

Ellie

Decant Index

4 years ago

We are incredibly grateful that you took the time out to leave us a review. Our team are here for you anytime, so please don't hesitate to get in touch if you need anything else from us in the future. Thanks once again!

Djemal Niazi

Vérifiée par Feefo

4 BR6 7JJ

4 years ago

Ce que Djemal Niazi a dit à propos de Decant Index:

Knowledgeable and friendly service. I have and will recommend anyone

Knowledgeable and friendly service

Ellie

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

Mauvais

Vérifiée par Feefo

4 years ago

Everything 100%. So knowledgeable, explaining each eenquiry.

Each enquiry answered professionally. No hard buy pressure. I have personal contact details with my agent, if felt necessary. Invest and just wait with peace of mind.

Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Mauvais

Vérifiée par Feefo

4 years ago

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I own a barrel of scotch finest whisky

Well I'm very suspicious of computers. I hate them. Do not want to try to learn. Anyway it was simple to get started. Not much computer computer. But the main thing is Whisky. It's honour to invest...

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Ellie

Decant Index

4 years ago

Thank you so much for taking the time to leave a review, we really appreciate it!

John Handyside

Vérifiée par Feefo

4 years ago

Ce que John Handyside a dit à propos de Decant Index:

Excellent service from start to finish topped of with two lovely glasses and a hip flask

Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Mauvais

Vérifiée par Feefo

4 years ago

Eventually all went well with all the persuasion.

Yes but not immediately, a good service with certificates arriving by email shortly after payment was confirmed then I received my personal certificate through the post however I would have liked an...

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Ellie

Decant Index

4 years ago

Thank you so much for taking the time to leave a review, we really appreciate it. I have got in touch with our Business Support team regarding your invoice and you should receive one via email this afternoon. Our sincerest apologies about that.

Mauvais

Vérifiée par Feefo

4 years ago

impressive staff

expertise and quick explanations --- no nonsense

Ellie

Decant Index

4 years ago

Thanks for the great feedback. We hope this is just the start of a great partnership between us!

Charles Taylor

Vérifiée par Feefo

Kincardine

4 years ago

Ce que Charles Taylor a dit à propos de Decant Index:

Outstanding service.

Excellent service through out buying procedure, guided all the way and answered all questions expertly.

Ellie

Decant Index

4 years ago

Thank you so much for taking the time to leave a review, we really appreciate it. We hope to hear from you again soon!

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Decant Index Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?