Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Decant Index Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Anne Macphail

Vérifiée par Feefo

4 years ago

Ce que Anne Macphail a dit à propos de Decant Index:

You always get the personal professional experience and always feel that you’re in safe hands.

James

Decant Index

4 years ago

Thank you for the 5-stars! And for taking the time to share your feedback with us. We hope to hear from you again soon!

Mauvais

Vérifiée par Feefo

4 years ago

Friendly, informative and very easy to do business with, can't praise them highly enough. My advisor always seems to be available to answer any queries, however complex or basic. Excellent.

James

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Mauvais

Vérifiée par Feefo

4 years ago

simple to have business with this team.

James

Decant Index

4 years ago

Thank you so much for taking the time to leave a review, we really appreciate it. Please don't hesitate to get in touch with us in the future if you need anything else or have any questions regarding your investment.

Alyson Baker

Vérifiée par Feefo

Watford

4 years ago

Ce que Alyson Baker a dit à propos de Decant Index:

Consultant Chris Forde very informative and was not at all "pushy" as some salespersons can be!

James

Decant Index

4 years ago

Thank you for the 5-stars! And for taking the time to share your feedback with us. We hope to hear from you again soon!

Pat Nolan

Vérifiée par Feefo

4 years ago

Ce que Pat Nolan a dit à propos de Decant Index:

Knowledgable sales representatives, prompt follow up to queries, clean and prompt sales transaction. So, why did I give only a 3 star rating, well while not deal breaking issues, sales reps need to...

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James

Decant Index

4 years ago

Hi Pat, Thank you for the valuable feedback and we apologise that the process wasn't as smooth as possible. Our team has been in touch and I hope your prior issues are now resolved. Thanks again and we hope to speak with you soon!

Pat Nolan

4 years ago

Hi James, thank you for getting back to me, appreciated. Whilst I stand over the points made in my feedback, in hindsight I probably was a bit harsh with the 3* rating. So, I have amended my rating to 4*. Cheers and have a nice weekend.

Lee Maskell

Vérifiée par Feefo

4 years ago

Ce que Lee Maskell a dit à propos de Decant Index:

EXCELLENT!!

EXCELLENT, POLITE, EASY TO UNDERSTAND, TALKED ME THROUGH THE WHOLE INVESTMENT SYSTEM SIMPLY.

James

Decant Index

4 years ago

We are incredibly grateful that you took the time out to leave us a review. Our team are here for you anytime, so please don't hesitate to get in touch if you need anything else from us in the future. Thanks once again!

James

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Richard Unwin

Vérifiée par Feefo

4 years ago

Ce que Richard Unwin a dit à propos de Decant Index:

Very professional and gave sound advice. Only at the beginning of my investment but I am fairly confident it will work well for me.

James

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

Huw Williams

Vérifiée par Feefo

4 years ago

Ce que Huw Williams a dit à propos de Decant Index:

Excellent

Bal Singh has been informative and helpful without being pushy. Could be more stock options but overall WIP have been excellent.

James

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

John Rushbrooke

Vérifiée par Feefo

Rotherham

4 years ago

Ce que John Rushbrooke a dit à propos de Decant Index:

Thoroughly recommended!

Great communication and lots of useful information. Didn't have to wait for ages to speak to someone. Thoroughly recommend

James

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Kenneth David Wilkie

Vérifiée par Feefo

Inverurie, Aberdeenshire.

4 years ago

Ce que Kenneth David Wilkie a dit à propos de Decant Index:

Well established company led by good people.

A good service and advice from the person Joshua I dealt with. His advice convinced me to purchase my item.

James

Decant Index

4 years ago

Thank you so much for taking the time to leave a review, we really appreciate it. We hope to hear from you again soon!

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?