Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Decant Index Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 839 commentaires

Mauvais

Vérifiée par Feefo

4 years ago

I am very satisfied with my introduction to investing in whisky. It's also good to know that casks of rum are an option too.

James

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

Mauvais

Vérifiée par Feefo

4 years ago

Very informative and helpful in helping me to make a decision to invest.

Tom was very helpful and did not ‘push’ for my husband to invest - just very encouraging and positive.

James

Decant Index

4 years ago

We are incredibly grateful that you took the time to leave us a review. Our team are here for you anytime, so please don't hesitate to get in touch if you need anything else from us in the future.

David Loveridge

Vérifiée par Feefo

4 years ago

Ce que David Loveridge a dit à propos de Decant Index:

Excellent service from start to finish

A very professional and efficient service

James

Decant Index

4 years ago

Thanks for the great feedback David. We really appreciate it and hope this is just the start of a great partnership between us!

David Pearson

Vérifiée par Feefo

Warrington

4 years ago

Ce que David Pearson a dit à propos de Decant Index:

Helpfully and honest

Very helpful staff, however I found it useful to visit the distillery prior to buying the caske once done Dean was so helpful. Thank you.

James

Decant Index

4 years ago

Thank you for taking the time to write this review, it's much appreciated! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Mauvais

Vérifiée par Feefo

4 years ago

A pleasure dealing with Dean a very good experience indeed

Dean made everything go very smoothly indeed from explaining everything to the purchase of 2 barrels of whisky can't fault anything.

James

Decant Index

4 years ago

Thank you for the 5-stars! And for taking the time to share your feedback with us. We hope to hear from you again soon! - James

Mauvais

Vérifiée par Feefo

4 years ago

Helpful, Efficient, Knowledgeable Staff

I would recommend them. Brian was very helpful and knowledgeable. Excellent responsiveness. When their website is fully working, they'll get 5 stars.

James

Decant Index

4 years ago

Thank you so much for taking the time to leave a review, we really appreciate it. Please don't hesitate to get in touch with us in the future if you need anything else or have any questions regarding your investment. - James

Mauvais

Vérifiée par Feefo

4 years ago

Good communication and ease of payment method

James

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

Bob Cornwell

Vérifiée par Feefo

4 years ago

Ce que Bob Cornwell a dit à propos de Decant Index:

Great service

really helpful and friendly service and kept me fully informed at all times

James

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

David

Vérifiée par Feefo

Taynuilt, Argyll

4 years ago

Ce que David a dit à propos de Decant Index:

First time investor

I first came across WIP while browsing the internet. My interest resulted in a cold call from Miles. Having never invested in anything before I was really nervous and cautious about taking the plunge...

Lire plus

James

Decant Index

4 years ago

Hi David, thank you for taking the time to leave this review, it's greatly appreciated. We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Tori Marshall

Vérifiée par Feefo

4 years ago

Ce que Tori Marshall a dit à propos de Decant Index:

Brilliant customer service

AJ was very helpful with going through different possible purchases and made sure I was happy with my chosen cask. Would recommend!

James

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

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Decant Index Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?