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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

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Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Decant Index Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Graham Thurston

Vérifiée par Feefo

2 years ago

Ce que Graham Thurston a dit à propos de Decant Index:

went well in the end had problems paying Money to you

Marketing

Decant Index

2 years ago

Thank you for your 5-star review! We're pleased to hear that things went well in the end. We apologise for any inconvenience you experienced while making payments. If there's anything specific you'd like to share about your payment experience or if you have any suggestions for improvement, please feel free to let us know. Your feedback is valuable, and we want to ensure that your future interactions with us are even smoother. Thank you for choosing our services!

Christopher Boothman

Vérifiée par Feefo

2 years ago

Ce que Christopher Boothman a dit à propos de Decant Index:

Great partners

Superb customer service and communications. Very happy to be associated with them

Marketing

Decant Index

2 years ago

Thank you for your positive review! We're here to ensure your experience remains excellent. Cheers to a continued great partnership!

Christopher Beech

Vérifiée par Feefo

2 years ago

Ce que Christopher Beech a dit à propos de Decant Index:

Great will highly recommend

A great service, honest and trustworthy. Offering the best products for a very good price.

Marketing

Decant Index

2 years ago

Thank you for your glowing review! We're thrilled to hear that you had a great experience and look forward to continuing to provide you with excellent service.

Mauvais

Vérifiée par Feefo

2 years ago

Top notch service

Personal service from knowledgable advisors who obviously understand whisky investment. I also approve of the regular updates

Marketing

Decant Index

2 years ago

Thank you for your positive feedback! We're delighted to hear that you appreciate our personal service and knowledgeable advisors. Cheers to your whisky investments!

Nigel

Vérifiée par Feefo

Suffolk

2 years ago

Ce que Nigel a dit à propos de Decant Index:

Great guidance and insight

Marketing

Decant Index

2 years ago

Thank you for your great feedback!

Mauvais

Vérifiée par Feefo

3 years ago

Disappointed customer.

I have received a certificate for my recent purchase of "Secret Lowland" with the wrong distillery name on it despite receiving an email before purchase saying that the paperwork will mention the...

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Marketing

Decant Index

3 years ago

We apologise for the inconvenience and frustration you've experienced. Please accept our sincere apologies for the oversight and thank you for bringing this matter to our attention. Your feedback is valuable, and we take it seriously. We have escalated this issue to your senior portfolio manager, and they will personally address this matter with you. Once again, we apologise for any inconvenience this has caused you, and we appreciate your patience in this matter.

Mauvais

3 years ago

It is now 2.5 weeks on from your response, I have still not heard anything about this matter.

Marketing

Decant Index

2 years ago

Sincere thanks again for your patience here. I can see our team is working on providing the corrected certificates and will be in touch as soon as this is resolved. If you have any questions in the meantime, please do let us know.

Martin Delaney

Vérifiée par Feefo

Warrington

3 years ago

Ce que Martin Delaney a dit à propos de Decant Index:

Professional & helpful

Informative & very knowledgable, a pleasure to do business with you!

Marketing

Decant Index

3 years ago

Thank you so much for your fantastic 5-star feedback!

Martin Delaney

3 years ago

Great service!

Ian Robinson

Vérifiée par Feefo

York

3 years ago

Ce que Ian Robinson a dit à propos de Decant Index:

Professional, courteous and efficient service - recommended.

Very efficient service and good friendly advice. Would just like a little more 'post purchase' information. Yes - I have the certificate of purchase but it only tells me the year of distillation and...

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Marketing

Decant Index

3 years ago

Thank you for your valuable feedback and recommendation. We appreciate your kind words about our professional and courteous service. We'd like to let you know that we do regular distillery trips for our valued customers. If you're interested, please feel free to get in touch with your senior portfolio manager. They'll be happy to provide you with more information and help arrange a visit. Your feedback is essential to us, and we're committed to enhancing your overall experience. Thank you for choosing us as your partner in this exciting journey!

James Flood

Vérifiée par Feefo

3 years ago

Ce que James Flood a dit à propos de Decant Index:

Reasonably happy so far.

It's all about making money , I'll have to wait and see it's a long process!!

Marketing

Decant Index

3 years ago

Thank you for sharing your feedback and we appreciate your patience and commitment. If you have any questions or need further assistance along the way, please don't hesitate to reach out.

Mauvais

Vérifiée par Feefo

3 years ago

Excellent !!

Excellent service from start to completion, brilliant follow up.

Marketing

Decant Index

3 years ago

Thank you for your fantastic feedback! We're delighted to hear that you have had a positive experience with us.

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Decant Index Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?