Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Decant Index Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Dean Reay

Vérifiée par Feefo

Coventry

1 year ago

Ce que Dean Reay a dit à propos de Decant Index:

Very professional team working with a slick and easy process.

Very professional approach and extremely informative of the options available to an investor. The process was slick and easy to follow with no long forms to fill out, making the experience a good...

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Eileen

Vérifiée par Feefo

London

1 year ago

Ce que Eileen a dit à propos de Decant Index:

Nathan Crimp - Great Job!

I dealt with Nathan Crimp who was excellent… Very knowledgable, clearly knows his stuff with a passion for this and he was incredibly helpful in building me a specific recommendation. This came...

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Mauvais

Vérifiée par Feefo

1 year ago

Excellent service from start to finish

William Redmond

Vérifiée par Feefo

Larkhall

1 year ago

Ce que William Redmond a dit à propos de Decant Index:

Professionalism in abundance

Very professional and knowledgeable. Easy portal to use and good updates on availability

Mauvais

Vérifiée par Feefo

1 year ago

very easy process and i will be back to purchase again.

very professional and informative at every step of the purchasing process. my account manager Daniel made the recommendation and made the purchasing process very easy and quick.

Kevin Bush

Vérifiée par Feefo

Norwich

1 year ago

Ce que Kevin Bush a dit à propos de Decant Index:

Good deals made easy

Contacted promptly on offers they knew I would be interested in, put the whisky selected onto my platform ready, all done in a painless jiffy.

Gordon Brown

Vérifiée par Feefo

Dumbarton

1 year ago

Ce que Gordon Brown a dit à propos de Decant Index:

A new journey

It has been an adventurous and educational couple of months on the start of my journey in Whisky collection, I have had amazing support from Jack my advisor

Mauvais

Vérifiée par Feefo

1 year ago

Online Portal great

All good I like the online portal aspect of the service that I could go onto browse what is available. The follow up chat with a member of staff was also very helpful

Whisky Partners

Decant Index

1 year ago

Thank you for sharing your positive experience with us! We're delighted to hear that you found our online portal convenient and that our staff member was helpful during your follow-up chat. We strive to provide a seamless browsing experience and excellent customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback!

Jonathan Edwards

Vérifiée par Feefo

Harlow

1 year ago

Ce que Jonathan Edwards a dit à propos de Decant Index:

Expert knowledge

Expert knowledge and very helpful. They guided me through my first purchase, and my second, and my third!

Whisky Partners

Decant Index

1 year ago

Thank you, Jonathan! We're thrilled to hear about your positive experiences with us. We're delighted to have guided you through multiple purchases and appreciate your trust in our expertise. If you ever need assistance with future purchases, feel free to reach out. Cheers to many more successful transactions ahead!

Colin

Vérifiée par Feefo

Tennessee, USA

1 year ago

Ce que Colin a dit à propos de Decant Index:

Great so far!

Great upfront communication and expedient reply to questions after making the purchase. Still too early to tell how it will be when trying to sell the product but so far it's been a great experience.

Whisky Partners

Decant Index

1 year ago

Thank you for sharing your experience, Colin! We're thrilled to hear that you've found our communication and responsiveness to be top-notch. Rest assured, we'll continue to be here for you every step of the way, even when it comes time to sell the product. Your satisfaction is our priority, and we're committed to making your journey with us a great one. Cheers to more positive experiences ahead!

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Decant Index Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?