Cover-More Travel Insurance n'est plus un client actif de Feefo
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Mauvais
Vérifiée par Feefo
7 years ago
Good value have used cover more for years And will continue on using them in future
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Extremely Helpful
I have used Covermore quite a few times and have never needed to make a claim until recently. I found them very helpful with my claim and everything was resolved very quickly. Great service!
0
Partager
Mauvais
Vérifiée par Feefo
7 years ago
Initially forgot to get insurance for my recent trip to Japan.
so i applied for it on my phone at the Airport 3 hours before take off.
Easy to do Thanks.
0
Partager
Mauvais
Vérifiée par Feefo
7 years ago
If I could give negative starts I would - so incredibly unresponsive. I have a simple request to claim missing points from their partner airline which should be a simple request - but it's turned...
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Customer Service Team
Cover-More Travel Insurance
7 years ago
We're so sorry about this experience. And definitely not what we would like our customers like you to go through. We have escalated this matter for you. We will be in touch with you within the next 24 hours to provide you with an update.Kat
Customer Service Team
Cover-More Travel Insurance
7 years ago
Following from our previous message, we have received a confirmation that 258 points were credited to your Velocity Frequent Flyer Account on 02/05/2019 for policy 719100298728. Kat
Mauvais
7 years ago
Thanks but like I said, I'm referencing the case which has been ongoing for 8 months per policy 718100355288 in October 2018 which I've been following up every month sence then - and if you had read a single one of my 16 emails you'd know what I was talking about.
2
Partager
TC
Trusted Customer
Vérifiée par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
easy to book online, worth the expense
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Good value for cruisers with pre-existing conditions
Good value cover for a cruise, we have multiple pre-existing ailments and find Cover More good value. We do shop around for travel insurance and have a policy for a trip to Bali in 6 weeks with...
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0
Partager
Mauvais
Vérifiée par Feefo
7 years ago
Great insurance but expensive if you have a medical condition!
I have always used Cover More Insurance for any of my overseas holidays.
Thankfully I have only ever made one claim which was dealt with quickly and to my complete satisfaction.
I was a little...
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Customer Service Team
Cover-More Travel Insurance
7 years ago
Thank you for the feedback. We're glad to hear that we're able to assist you with your claim. In relation to the preimium of your policy, there are several factors that affects the premium of the policy which are: Area/ Destination, Your departure date and trip duration, Age, The type of policy, Excess, Cancellation Cover, Add ons and existing medical condition. Kat
Mauvais
7 years ago
Thank you for your reply.
I will contact you again regarding possible 7 day trip to Bali later this year.
Regards
Sue
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Easy to obtain policy on-line.
0
Partager
Mauvais
Vérifiée par Feefo
7 years ago
Too easy
I have had travel with Cover More regularly over the years. The online system is easy to navigate and I have my insurance in less than 10 minutes! I ensure I have motorbike insurance as I love...
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